Recently active topics in I want Sandy tagged with fix

Howdy,

Just one of the various tweaks and twiddles I've been working on is today's fix for the Sandy jotters [http://iwantsandy.com/help/jott] among you.

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TWEAKED: Support for jotting multi-word special tags

Jott [http://iwantsandy.com/help/jott] to Sandy? If so, you've no doubt run into an issue jotting Sandy multi-word (or multi-word-sounding) tags like @todo, @noreminder, and @noreply. "Remind me to change the oil in the car tag with to-do" turned what should have been @todo into @to @do. "Remember to consider that offer on Monday @noreminder" ended up being tagged as @no @reminder.

We worked with Sandy over the weekend to recognize and re-assemble those multi-word tags for you on the fly. Now whenever you jott "...tag with to-do," @todo is what you'll get. And the same goes for: "no reminder," "no reply," etc.

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NEW: Turn Sandy's email replies to your jotts on or off

Prefer Sandy not email a reply to each and every one of your jotts? No problem! Turn Sandy's email replies to your jotts on or off at http://iwantsandy.com/settings/jott#r... .

Please note that we've asked Sandy _not_ to email a reply by default to avoid any unnecessary email cluttering your inbox. Feel free, however, to go ahead and turn email replies back on if you prefer.

Remember too that you can explicitly ask Sandy not to reply — on a jott by jott basis — by saying "tag with no-reply." And if you have Sandy's jott email replies turned off but would like an email reply to one jott in particular, just say "tag with reply."

To get Jott and Sandy talking, visit: http://iwantsandy.com/settings/jott

Learn more about Jotting with Sandy at: http://iwantsandy.com/help/jott

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Enjoy!

Rael

P.s. We thrive on your feedback! Be sure to let us know what you think, what you liked (or didn't), and if we missed anything (or made anything worse).

Happy Wednesday, folks!

We've been heads-down here at Sandy Central: optimizing, tweaking, twiddling, fixing, and testing to help Sandy do an even better job of keeping you on time and on track.

TWEAKED: Even better understanding of Outlook email

Not to pick on Outlook, but of all the email programs Sandy receives email from, it's definitely been the most troublesome. The sheer combinatorics of versions and builds, Exchange-backed and stand-alone, and email formatting — all with their own idiosyncrasies — is mind-boggling.

As a result, Sandy's new HTML email template and some versions of Outlook (2003 or older) didn't play well together. (For specifics and symptoms, take a gander at: http://getsatisfaction.com/iwantsandy...)

Last night's build put a stop to that (at least in all instances we could track down, test, and handle). If Outlook is your primary email program, you should feel free to turn on Sandy's richer, prettier, more fun(ctional) "Rich Text (HTML)" email under "Formatting and attachments: Email Format" at http://iwantsandy.com/settings/email .

If you do find any residual quirkiness (http://getsatisfaction.com/iwantsandy...), please do let us know and we'll extend the fix to what is most likely yet another version of Outlook email. And of course if you find any of the above-mentioned quirkiness happening to you and you're _not_ using Outlook, please let us know that too.

OPTIMIZED: On-time reminders

Sandy's being noticed. And as such, she's taking on more clients and so more workload. And she's doing an admirable job of keeping up: reading more incoming email, tweets, jotts, and texts than you can imagine; remembering all you're asking her to; and getting your reminders delivered to you on time (within a reasonable window of a couple-three minutes).

But there have been certain times of the day when Sandy's hardly had time for a sip of her coffee, she's so many reminders to send. The result is that some of you have noticed reminders coming in a few minutes later than she — and we — would like. (Of course there are the odd exceptions where reminders arrive far later than that, and these we have been delving into on a case by case basis to figure out what's kept them: Sandy on the sending end, you on the receiving end, or somewhere in transit.)

So we rolled up our sleeves and tucked in to optimizing how reminders were being gathered, queued up for delivery, and routed. And we're pleased to report that Sandy's back to within her couple-three-minute acceptable Window. And we'll be working with her to bring that down still further.

Please do let us know if you notice out of the ordinary (or, indeed, anything wonderfully extraordinary — we love surprises too!).

—Rael

Howdy!

This is a thread for us "I want Sandy" reps to post quick updates to let you folks know when we push new features, bug fixes, help, and other bits and bobs to Sandy's servers.

--Rael