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Digest Send Time Issue
The past few days I've been getting my digest at odd times. I think it's set to send at 7 or 8, but I've been getting it at times like 9:39. One day I didn't get a digest email at all and I had some reminders that I was counting on! Also, I haven't been getting sent reminders when I set them up.
I’m frustrated
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The company marked this problem solved.
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Inappropriate?There was a glitch yesterday where some Digests and Reminders fell a bit behind (my 5am digest came in at 6:54am, some people's didn't come in until after lunch). Rael fixed the issue as of the TownHall yesterday (noon Pacific). Are you still experiencing the problem today?
Have you verified your Timezone? -
Inappropriate?I'm in Indiana, so I'm on eastern time. I have my digest set to arrive at 7am and the time zone is set to America - New York. Today it came in at 9:29, but so far the reminders have been on time. But this problem has been happening to my emails all week and is not isolated to yesterday.
I’m slightly better
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Inappropriate?Are you using GMail? Sometimes GMail withholds sandy's digests as possible spam, because she sends thousands of them out at a time.
You might want to try resetting your Digest to come earlier in the day, because the Digest mailing process is pretty intensive (due to the sheer number of them). -
Inappropriate?I am using gmail. I'll try setting the time to earlier, thanks for the advice and help!
I’m much better!
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Inappropriate?No problem, happy to help.
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