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Email reminders from Sandy have stopped.
I haven't received any of my scheduled email reminders from Sandy since Friday (6/27) morning 7am CDT.
I’m disappointed.
6
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I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
The best solution from the company
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Hi again, folks.
As I just posted at http://getsatisfaction.com/iwantsandy..., we've sussed out why Sandy got stuck and pinpointed the commonality with the last time this happened a couple of weeks ago.
We're working to make sure it doesn't happen again.
In the meantime, though, Sandy is back up to snuff and reminders are flowing.
I'm sorry that you were inconvenienced.
Rael
I’m relieved
The company says
this solves the problem
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Inappropriate?Hi Rnv and Dougal!
Looking at this now I see that Sandy did indeed stop sending out many reminders and Daily Digests.
She's running through them right now and will be caught up shortly.
I am not sure why this happened but am checking into it and will post more the moment I know more.
I'm sorry to have inconvenienced you.
—Rael1 Comment Add a comment
This solves the problem
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Thanks Rael. I was in a stinker of a mood yesterday so Sandy bore the brunt of my ire, but she's been super fabulous today. Very glad to be acquainted. Thanks again for the quick response.
Cheers,
Dougal -
Inappropriate?Hi again, folks.
As I just posted at http://getsatisfaction.com/iwantsandy..., we've sussed out why Sandy got stuck and pinpointed the commonality with the last time this happened a couple of weeks ago.
We're working to make sure it doesn't happen again.
In the meantime, though, Sandy is back up to snuff and reminders are flowing.
I'm sorry that you were inconvenienced.
Rael
I’m relieved
The company says
this solves the problem
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Inappropriate?I'm still having problems with this. No digest this morning, no notifications. I get responses to my messages, but no reminders.
I’m frustrated
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Inappropriate?same here - just signed up for iwantsandy and i'm not getting any reminder emails as well (although i do get confirmation emails)
I’m frustrated
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Inappropriate?I *did* receive both a mobile reminder (via Twitter) and an email reminder for an event scheduled at 7am Melbourne, Australia time.
However, I've just tested it again one hour later and now I'm having the same problem as BJ and remanc. Confirmation emails arrive, Sandy records the event but there's no email (or Twitter) notification.
If only Sandy were a little more reliable...
I’m annoyed
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Inappropriate?Same issue here. I had a reminder for today at 10am; finally got my Daily Digest at 5:20pm and still no reminder - email or SMS.
I’m frustrated
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Inappropriate?Hi folks,
I'm looking into this right now... it seems again to be related to Sandy having had some trouble with reminders going to Twitter — and we're working on isolating those two things so that this doesn't occur.
I'll post further in a few minutes.
Rael1 Comment Add a comment
This solves the problem
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Hi again, folks. Yes, this was indeed the same issue; I thought we had it licked but it seems not. I'll be tucking back into it now... I apologize for the interruption in service. —Rael
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Inappropriate?No. I almost never use twitter reminders, but I'm still not seeing emails. Or reminders at twitter.
I’m frustrated
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Inappropriate?Hi Rael. Just to let you know that Sandy is working for me now. I get email confirmations of reminders that I have made, and the reminders arrive via email and Twitter. Fingers crossed.
I’m relieved
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