Get your own customer support community
 

Kinda concerned about gender portrayals here

A minor thought I'd love to hear response on: the human shell of Sandy is a really interesting idea--"embodying" the way the program works into a more natural communication is brilliant.

I get a bit anxious, though, about the body it was put into. Sandy obviously hits on a slightly old-fashioned archetype of the secretary, what with the illustration style and the way the nature of the interaction: we tell her what to do and she dutifully responds. I would be less prone to send out group reminders because of this, I think--the notion of a "virtual secretary" might hit many a bit oddly.

I really enjoy the idea of humanizing an automated email to-do reminder, and of embedding these commands in human-to-human communication. I just wish there weren't so much baggage around the image of the assistant "herself."
 
silly I’m unsure
Inappropriate?
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