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My daily digest arrives only the next day
Hi, I'm in Malaysia (GMT+8) and my daily digest arrives at 5am the next day. E.g. I got Thursday's digest this morning (today is Friday).
Btw I love Sandy and I would promote her to my personal assistant if I could.
Btw I love Sandy and I would promote her to my personal assistant if I could.
I’m bleh
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Hi pstuifzand,
As I told blogjunkie, I thought we got Sandy straightened out with her dates and times yesterday. If that's still not true for you, please do reply to let me know. If you could tell me your login name and default time zone, as well, it would really help.
Thanks for writing in, you're helping Sandy to get better and better!
Best,
David
Sandy's Helpers
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Hi blogjunkie,
Yes, the change from daylight savings to standard time tripped Sandy up a bit over the weekend, but I think I got her straightened out by mid-day yesterday (Pacific Time). Do let know if things seem to get their times offset again, though.
Best,
David
Sandy's Helpers
I’m happy to help
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this solves the problem
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Inappropriate?Hi blogjunkie!
I'm sorry you're bleh, but let's see what we can do to get you going...
First, a few things to check (sorry if they're obvious and you've already checked them):
1. Is your time zone set correctly in your Dates and times settings [http://iwantsandy.com/settings/datetime] ?
2. Is your default reminder time set to when you'd like your digest to arrive [same page as above] ?
Otherwise...
* Sandy did have an issue for a few days where the content of her Daily Digests were correct, but the day and date were wrong at the top of the digest and in the subject -- is this possibly what was going on?
Please do let me know if 1. or 2. above helped or the bug I mentioned above was the issue, or if you're still seeing the same thing. If you'd feel more comfortable taking this offline, please do send email to help@iwantsandy.com and one of Sandy's friendly helpers will dive in and get things all fixed up for you.
--R
I’m hoping this helps
1 person says
this solves the problem
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Inappropriate?I have this same problem: I just added an appointment for today, but it doesn't show up in the 'today' list. It also doesn't show up in the tomorrow list. I can find it using the calendar url "http://iwantsandy.com/digest?when=11/7/2007". -
Inappropriate?Yup, I've double and tripled checked. My settings are set correctly. In any case I think Sandy is back on time. Thanks for taking the time to answer Rael! Keep up the good work. -
Inappropriate?Hi blogjunkie,
Yes, the change from daylight savings to standard time tripped Sandy up a bit over the weekend, but I think I got her straightened out by mid-day yesterday (Pacific Time). Do let know if things seem to get their times offset again, though.
Best,
David
Sandy's Helpers
I’m happy to help
The company says
this solves the problem
-
Inappropriate?Hi pstuifzand,
As I told blogjunkie, I thought we got Sandy straightened out with her dates and times yesterday. If that's still not true for you, please do reply to let me know. If you could tell me your login name and default time zone, as well, it would really help.
Thanks for writing in, you're helping Sandy to get better and better!
Best,
David
Sandy's Helpers
I’m confident
The company says
this solves the problem
-
Inappropriate?Hello guys, I have a similar problem, but it's a bit more complicated... So here goes:
1.The daily digest comes a day late.
2.On my "today" screen I get yesterday's list.
3.On my "tomorrow" I get tomorrow's list (!)
4.The only way I can see the proper "today" list, is by manually changing the day on the calendar on the right to the next day (!!)
5.The individual reminders arrive properly.
6.The individual tasks on every list have the correct appointed date (i.e. on Wed 05/12 list, I have 2 tasks with "Tue 04/12" date).
Any ideas?
Apart from that, I thing you're doing a great job, I'm looking forward to greater things from you guys!
PS My time zone is Europe-Athens (Greece)... -
Inappropriate?I also have a problem with the daily diggest. I am in Germany and I get my daily diggest at 7pm. I can also not chnage the settings because there are no options for me to chose. I see the titel dates and times but if I click on it - nothing happens.
I’m sad
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Inappropriate?Hi Kostas,
Thanks for posting.
Tell me, is this an issue only for viewing your digest on iwantsandy.com, or do you also get the wrong day's events in your daily digest email?
Thanks!
David -
Inappropriate?Hi AB!
I wonder if you could help me understand a little more what you're seeing.
At http://iwantsandy.com/settings/datetime you should be seeing:
--
Default reminder time
When should I remind you about all-day events?
[7:00am]
--
Where "[7:00am]" is a pop-up menu from which you can choose whatever time you prefer.
The same is true for Time zone.
Are you seeing the labels "Default reminder time" and "Time zone"? The "[7:00am]" part? Are you saying that the "[7:00am]" appears but clicking it does nothing?
If I may ask: What operating system (Windows, Mac, Linux, ...) and browser (Internet Explorer, Safari, Firefox, ...) (and what version of each if you know) are you using?
We'll get it sorted, don't you worry!
—R -
Inappropriate?Hello,
yes, i also get the wrong day's events (yesterday's events) in my daily digest email... -
Inappropriate?Hi Kostas,
Could you do us a favor and send a copy of as much of your Digest as you feel comfortable sharing to help@iwantsandy.com? I'd like to compare what we're seeing Sandy doing versus what you're seeing arrive.
Rael -
Inappropriate?ok, will do that as soon as i receive today's digest -which is in about 2 hours... do u need any more info -i.e. login details etc?
thanx for for your help! -
Inappropriate?well, that's odd... i had deactivated daily digest email a couple of days ago, and now -after reactivating it- i didn't receive anything! i reactivated it at 07:00am local time, and set delivery time at 09:00am local time... time zone is still set to "Europe-Athens"...
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Inappropriate?Well I do not see Default reminder or time zone and there is nothing poping up.
What I can is klick on settings then I get a line where I can find several words like...account, password, date&time, etc..if I try to klick on one nothing happens.
I am using Internet Explorer Q832894 - and Windows XP. -
Inappropriate?Hi Rael,
just wanted to let you know that I' ve just emailed you my daily digest for today (Fri Dec 07). I'm looking forward to your reply.
Thnx! -
Inappropriate?Hi AB,
We just fixed the Account, Password, Date & Time, etc. links on http://iwantsandy.com/settings. Thanks for letting us know about that problem.
Assuming those links work for you now, please double check your timezone and default alarm time settings on the Date & Time tab. Please do let us know if that seems to be the problem or not.
Hope this helps,
Marshall -
Inappropriate?Well yes I think this was the problem. I customized all settings and received my daily digest just at breakfast time. So thank you for your help!
AB
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