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no daily digest
daily digest no longer coming - had previously - please advise - many thx
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Howdy,
As I just posted over at http://getsatisfaction.com/iwantsandy......
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Howdy, folks.
Sandy caught up a little while ago and you should have received your missing digests (and a couple of reminders that were scheduled for the past 30 minutes or so).
Again, I'm sorry for the lack of response (both in terms of reminders and posting here on GetSatisfaction)!
—Rael
The company and 1 other person say
this solves the problem
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Inappropriate?I got neither my daily digest this morning, nor a reminder that was set for yesterday night (at 11:16pm). I just tried clicking "Email a fresh copy" on the daily digest page and I'm still not seeing it. I checked the spam folder; it's not there either.
Yesterday my daily digest arrived fine, and a reminder set for noon also appeared, so the problem must have started after that.
Update: I did finally get a daily digest, about ten minutes after posting, so maybe clicking "Email a fresh copy" did work, but perhaps there is a lag in the mail queue on your end or on mine.
I’m disappointed
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This solves the problem
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It came today, but at 8:12 instead of the set time of 8, so the lag is still there, although less than yesterday (which was about an hour). The mail headers show the lag on Sandy's side. If it's just the daily digest and not the reminders that are lagging, I can live with that, but if the reminders might end up late, it could result in missed appointments. -
Inappropriate?Like Tim (above), I have requested the daily digest update sent to my email box after making revisions: nothing. Indeed, today marks the first time *no daily digest" was sent at all. So, now, I must generate a hard copy in order to keep up with the day, and increase the number of sms alerts, rather than do it all electronically...which is what drew me to Sandy in the first place...
I have adjusted the date and time settings: no change, and no daily digest...
I’m disappointed, like the others
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Yes I didn't get one yesterday, and haven't yet today. I changed my reminder time back to the default of 7am, hoping it would actually arrive by 8. It's almost 8 here now, and nothing yet. Yesterday, I tried the "email a fresh copy" link and I got neither the expected morning digest nor the fresh copy. People in other threads have been complaining about the same problem, so it sounds like something may be seriously wrong. No replies from the author yet that I've seen. I've started looking into other options because, obviously, reliability of the email reminders is pretty critical for a system like this. Too bad.
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Inappropriate?Tim: Amen and amen. Remarkably, I still get the email & sms reminders, but that just populates my inbox in ways that can be oppressive! Sure, I could turn them off, but w/out the daily digest...
I’m not alone...
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Inappropriate?See this thread for more info: http://getsatisfaction.com/iwantsandy... -
Inappropriate?ditto my earlier comments on other threads. You guys are having some trouble today. How about communicating to users?
I’m frustrated like everybody else
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Inappropriate?Hi folks,
I've been digging through the conversations to find the trouble reports you've been posting and, to cross-post from another thread I just replied to:
http://getsatisfaction.com/iwantsandy...
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Sandy was indeed stuck again — most likely triggered by difficulty sending Twitter reminders. Now Twitter reminders obviously shouldn't be interfering with those that go out by email or SMS, but it seems they have indeed been doing so.
We're taking a look at the cause of the blockage and will work to further disconnect Sandy's Twitter reminders from all the others.
In the meantime, Sandy's doing some catch-up and should be completely up to date in a few minutes.
I apologize profusely for the missed reminders!
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I'm sorry we didn't jump on this sooner but are on it now.
Thanks for your patience and reports!
Rael -
Inappropriate?Rael,
Thanks, man, for attending to this...but, it's going to be funny when the logjam opens up and all of the daily digests start hitting my inbox!
Mike
I’m amused
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You should have just received your digest for the day along with any others you requested by clicking the "Send a fresh copy" button. Sorry for the trouble: all's back to normal.
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Inappropriate?Hey all! Just got my Monday AM Daily Digest!!! Just archived and forgot some items off it from the email version...and now the real test, right? eMail a refreshed copy...still waiting...
I’m waiting
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This solves the problem
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Glad to hear it!
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Inappropriate?Howdy,
As I just posted over at http://getsatisfaction.com/iwantsandy......
--
Howdy, folks.
Sandy caught up a little while ago and you should have received your missing digests (and a couple of reminders that were scheduled for the past 30 minutes or so).
Again, I'm sorry for the lack of response (both in terms of reminders and posting here on GetSatisfaction)!
—Rael
The company and 1 other person say
this solves the problem
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