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Sandy is not responding when I reply to Daily Digest
Usually I reply to my Daily Digest with my updates. However yesterday when I replied with a typical email like:
Update #1 @done
Update #2 8/1
Update #3 @waiting-on
Sandy appears not to have processed the email. She did not confirm any of my changes by email and none of the changes are reflected in the todo items online.
When I send a message to Sandy with other reminders, she responds just fine.
Update #1 @done
Update #2 8/1
Update #3 @waiting-on
Sandy appears not to have processed the email. She did not confirm any of my changes by email and none of the changes are reflected in the todo items online.
When I send a message to Sandy with other reminders, she responds just fine.
I’m frustrated
3
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The more people who report this problem, the more it gets noticed.
The company thinks this is not a problem.
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Inappropriate?Hi Chuck et al (I can't tell if someone just started following this thread of if Chuck was meaning to reopen it).
If you're experiencing this sort of thing, please do let me know and I'll be glad to look into it.
One question I'd ask right off the bat: does Sandy reply saying that she's not sure what you're on about or is there no response at all? And when you reply with these updates, are you doing them inline (i.e. under or near the item in question) or top-replying to the email?
—Rael1 Comment
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This solves the problem
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I had this problem on one day in particular, seems to be working since then. Sandy made no reply whatsoever. I was top-replying to the email. Perhaps there was something malformed in my email - I'm not sure. Rael, I could forward you the email that was getting lost if that helps.
Thanks,
Chuck -
Inappropriate?I have a daily digest that had become fairly long. When I reply with similar commands to the original poster, the email is sent, but receives no confirmation, and the actions are not done.
e.g.:
u 20 @done
forget 21
u 10 @done
This is from a mobileme email address.
the message does get sent out (i've tried the iPhone mail client, thunderbird, and mobileme web interface), as I can see it in the sent folder.
But I didn't get a reply at all from IWS.
I could still send reminders, including multiple reminders and updates in a single email. Just not the digest email.
Then I went to cull stuff directly on the IWS web site. Following that, I can now send commands by replying to digests again.
I wonder if IWS ignored my emails because of some particular text in the earlier digest email.
So things are OK for now, but were hairy for a week or so.
I’m unsure
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Inappropriate?Curious indeed, gya24jk!
I'm glad things are back to normal, but if you could forward a copy of one of the digests Sandy didn't respond to on to help@iwantsandy.com, I'll be glad to take a look and see if there's something I can spot.
Rael
EMPLOYEE
