Slightly sluggish
Howdy,
Sandy's sluggishness over the past few hours has been due — it turns out — to an attempted spam attack. Sandy's mail servers and spam filters are working beautifully (protecting you and your account), but are moving a little more slowly under the incredible load.
This means you're likely to be experiencing responses from Sandy that are on the sluggish side (no more than just a few minutes). This applies to any email you're sending to Sandy; twittering, jotting, and using Sandy's web site to talk to her is working just fine.
We've made some adjustments to Sandy's spam filters to match the particular attempts being made to get email through to her and that's having a good effect (in terms of server load and thus Sandy's speed of response).
I'll post shortly with an update.
Best,
Rael
Sandy's sluggishness over the past few hours has been due — it turns out — to an attempted spam attack. Sandy's mail servers and spam filters are working beautifully (protecting you and your account), but are moving a little more slowly under the incredible load.
This means you're likely to be experiencing responses from Sandy that are on the sluggish side (no more than just a few minutes). This applies to any email you're sending to Sandy; twittering, jotting, and using Sandy's web site to talk to her is working just fine.
We've made some adjustments to Sandy's spam filters to match the particular attempts being made to get email through to her and that's having a good effect (in terms of server load and thus Sandy's speed of response).
I'll post shortly with an update.
Best,
Rael
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Inappropriate?Howdy again, folks!
Thanks to our tweaks (and the guilt-inducing thoughts you no-doubt helped us send the spammers' way), Sandy's back to her swift responses.
I appreciate your understanding.
—Rael
I’m confident the spammers have taken up knitting instead
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Inappropriate?Thank you for the timely noticing of the problem, telling us everything you know about the problem, and fixing of the problem. Give yourself a cookie. The kind you eat, not the kind you get online.
I’m happy. The Sandy employees tell us things.
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Just had 3, actually (quite literally). -
Inappropriate?Cookies, and Sandy, are fantastic!! Sandy's back to normal in my world now! Thanks for keeping us in the loop, and taking care of us so well.
I’m so pleased I think I might have cookies too!
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Inappropriate?Hi Rael, emailed the help alias separately but wanted to mention here as well, Sandy appears to have suddenly stopped working for me completely! Is there a system wide prob or is it just my account?
When she is working, Sandy is amazing.
Thx
Rich
I’m Unhappy
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Inappropriate?Hi folks.
In the flurry of several threads related to this issue a few days ago, I managed to overlook this one. Things were set aright 3 days ago and Sandy should be reading and responding to your emails with her usual expediency.
You'll find more details at: http://getsatisfaction.com/iwantsandy...
—Rael -
Inappropriate?Is that why i can't add a new email address to my profile?
I click the link and get "Oops ....try later....antacids should have taken effect....
I’m sad
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