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Why am I receiving someone else's reminders?
I like receiving reminders that I request, but I have been getting reminders about lending a "Pride & Prejudice" video that I did not request, sometimes three or four times in a day. Can you fix this, or should I just close the account?
I’m frustrated
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Inappropriate?Hi Speedy,
First let me reassure you that those are not someone else's reminders -- they are examples that Sandy has included in her email to you but that have been picked up in error during your correspondence with Sandy.
That makes the bug no less annoying, I know, but I at least wanted to put your mind at ease about Sandy's security and privacy.
I apologize for the inconvenience and would be glad to set things right for your account if you could email help@iwantsandy.com with your account details (please do let me know that you are "speedy" on GetSatisfaction so that I can make the connection).
Rael
EMPLOYEE