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How do I know that I will only be charged for reservations that come from BookDirect?
If I sign up for the per-reservation model, how do I know that I am only getting charged for reservations that come from BookDirect?
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Inappropriate?When a user clicks a button in the BookDirect search results that sends them to your hotel website, we set a cookie in their browser that flags them as having originated from BookDirect. If they make it all the way to your confirmation page, and if the BookDirect tracking script has been properly embedded, we will match the tracking script to the cookie and mark the user as having converted. The cookies remain active for 30 days (so we can still get credit if a guest finds you through BookDirect but makes a reservation later - industry standard); however, the cookie is deleted as soon as the guest makes a reservation - meaning that we will only take credit for one reservation per cookie. You will also have access to detailed click and reservation tracking data through our reports application.
