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Didn't register when ordering, can't track package
When I was ordering the Gorillapod SLR-ZOOM I decided not to become a registered user and so didn't provide a password. When I got the confirmation that my order was received, it gave me the link to track my order and told me to sign in with my email and password, but I don't have a password.
I tried signing up with my email address, but of course my order wasn't there. I also sent this in as a case report a few days ago and didn't receive a reply.
So I would really like to know how to track my order!
I tried signing up with my email address, but of course my order wasn't there. I also sent this in as a case report a few days ago and didn't receive a reply.
So I would really like to know how to track my order!
I’m annoyed
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Inappropriate?Kirsten, we'll be happy to look into this for you right away. In order to do so, however, we'll need your order number and/or your full name and the email address you used when you made your purchase with us.
If you'd rather not post that information here, please email it to us at info@joby.com and we'll look up your order and tracking information.
Thanks for your patience. We'll get right on it as soon as you're able to send us your info.
I’m determined.
EMPLOYEE
