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Email address failed
Why your email address info@joby.com is always a "Delivery Status Notification (Failure)"???? I've tried it with hotmail and gmail, both failed to deliver?????
I’m frustrated, angry
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Inappropriate?I'm very sorry to hear that, but I'm also not sure what's going on, since we don't know of any trouble with our email addresses or mail servers. We're getting other messages sent to that (and other) address.
Perhaps try calling us toll free at 888-569-5629 or emailing me at peter@joby.com
I’m confused
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Inappropriate?I have the same issue from a MobileMe account:
Message-id: <49831402-D86A-44F2-AECB-AE28CF7ABC63@...>
Date: Wed, 26 Aug 2009 11:53:45 -0500
From: "XXXX" <XXXX@me.com>
To: info@joby.com
Subject: Gorillamobile suction cup issue
Your message cannot be delivered to the following recipients:
Recipient address: info@joby.com
Reason: Server rejected MAIL FROM address.
Diagnostic code: smtp;552 5.3.4 Message size exceeds fixed maximum message size
Remote system: dns;mail.joby.com (TCP|17.148.16.101|45025|64.125.79.164|25)
Original-envelope-id: 0KOZ00MYBTLM9P90@asmtp026.mac.com
Reporting-MTA: dns;asmtp026-bge351000 (tcp-daemon)
Original-recipient: rfc822;info@joby.com
Final-recipient: rfc822;info@joby.com
Action: failed
Status: 5.0.0 (Server rejected MAIL FROM address.)
Remote-MTA: dns;mail.joby.com (TCP|17.148.16.101|45025|64.125.79.164|25)
Diagnostic-code: smtp;552 5.3.4 Message size exceeds fixed maximum message size
From: "XXXX" <XXXX@me.com>
Date: August 26, 2009 11:53:45 AM CDT
To: info@joby.com
Subject: Gorillamobile suction cup issue
I’m frustrated
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Inappropriate?It looks like your message was rejected because it was too large ("Message size exceeds fixed maximum message size"). Were you trying to attach a photo or some other document? If so, our mail server has a limit on the size of attachments and messages it can receive.
You can try reducing the attachment size or removing it altogether. Otherwise, you can also try sending it to peter [at] joby.us. The limits on that account are larger.
EMPLOYEE
