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microphone doesn't work
Hi,
I got my Zivio from a UK reseller because I'm located in Germany. I charged the Zivio first and the pairing with my device (Iphone 3G) was successful. If I've a call I hear everything in the earpiece but the microphone does not work. Nobody can hear me like in mute mode. I tried the mute mode and I hear the beep. But also the unmute doesn't fix that issue. Other bluetooth headset working properly. Any idea to fix it or has the device to be exchanged?
I got my Zivio from a UK reseller because I'm located in Germany. I charged the Zivio first and the pairing with my device (Iphone 3G) was successful. If I've a call I hear everything in the earpiece but the microphone does not work. Nobody can hear me like in mute mode. I tried the mute mode and I hear the beep. But also the unmute doesn't fix that issue. Other bluetooth headset working properly. Any idea to fix it or has the device to be exchanged?
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Inappropriate?I'm sorry to hear of your difficulties. It sounds like you might have received a defective unit, in which case we're happy to replace it.
Kindly send us an email to support@myzivio.com with information on where and when you purchased your Zivio, the serial number, and a description of the problems you're experiencing. We'll be happy to perform an exchange for you.
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