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Poor sound quality
The sound quality that I hear while using the unit is very poor, quiet and muffled. It's been that way ever since new. For now I'll have to go back to my old Plantronics headset. It sounds much better
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Inappropriate?Hi there,
I'm sorry to hear that you're experiencing poor sound quality. The Zivio generally has excellent sound quality, so it's quite possible that you have a defective or underperforming unit.
We'd be happy to replace your Zivio with one that is working properly. To initiate an exchange, please just email us at info@joby.com and we'll be happy to take care of it right away.
EMPLOYEE
