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Quick Release is stuck
I just got a gorillapod SLR. The quick release is stuck. I don't want to force it---what to do? I checked out my old gorillapod (small model)--and in fact it has the same problem!
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Inappropriate?I'm sorry you've been having problems with the quick release. Have you made sure that the small lock ring below the quick release is set to the unlocked position? See the animation below:
(note the small rotating lock ring below the quick-release clip.)
Be sure that the arrow on the lock ring is aligned with the open lock icon. Then try depressing the Joby button and removing the quick release.
If that still fails to work, you can contact us for further troubleshooting via email ( info@joby.com ) or phone +1.888.569.5629. We can also replace your Gorillapod if it becomes unusable.
Thanks for your purchase. Please let us know if we can be of additional service.
EMPLOYEE
