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Installation repeatedly fails
During installation, I get a box reporting that joost has a problem re C:Programfiles/joost/browser/plugins/joostplugins.ocx, and must close, making the installation impossible to complete. I have not found a similar problem in your forum. Could you help me with some advice? Thank you.
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Inappropriate?Hey!
Can you try installing the plugin, with all your internet browser(s) closed?
That should solve the problem. Please let me know if it works for you!
Cheers, Guido
The company says
this solves the problem
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Inappropriate?To Guido from Bill:
I turned off the browser as you suggested to install. When I tried to run the program I got: "C:/program/joost/xulrunner/tvpjsbin.dll is not a valid windows image;" then another message in a grey and white box: "TVPrunner has encountered a problem and has to close." Any suggestions? -
Inappropriate?Hmm...
Are you using spyware doctor by any chance? If so, please try to following:
In Spyware doctor please go to Settings->General, and uncheck the "Enable kernel compatibility mode" box at the bottom of the page.
Joost should work after changing this setting.
I’m expecting this to fix it
EMPLOYEE
