Kaiser Permanente
is committed to open conversation about its products and services. Conversations should be conducted in the spirit of the Company-Customer Pact.
I'd like to be able to manage my prescriptions better - see a list of everything I've ever had, what I'm currently taking, how many refills left, and send notes along with my order that a pharmacist actually reads. I'd also like to be able to manage all of my doctor appointments, not just appointments with my primary care physician. I understand that some of the restrictions may have to do with HIPPA regulations, but if I can manage my prescriptions on the Walgreens site, why can't I do it on the Kaiser site? If I can retrieve limited information about my prescriptions by typing in my prescription numbers, then obviously the information is out there to be retrieved and could be managed and displayed in the manner I choose.