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I’m
frustrated
Influencers & influencees never change
Why do my influencers and people I influence never change? The same people have been showing up since I started, despite the fact that these arn't the people I interact with most or have the most connections with (in some cases I go for weeks without engaging them at all)
Promoted
Response
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We're working on having this refresh more often. Thanks for your patience.
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Hi Sarah,
Can you please tell us what your twitter username is? Want to do some investigating and see if we can figure out what the issue is.
Thanks!Comment -
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I’m
sad
I emailed you this information, but I'm still waiting for a response. Shame as Klout was the only service that seemed to give accurate indications, and now I'm not so sure -
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Hi Sarah,
I am really sorry. Somehow I can't seem to find your email. Can you email me direct joe (@) Klout.com?
Really would like to get this fixed for you. -
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I’m
frustrated
I have the same issue. It's really frustrating. -
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We are experimenting with how to make influencers/influenced by more dynamic. Thanks for the feedback.
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also not sure about the 'possibly influence by'.... i don't think i've ever even spoken to the person who shows up on my page. frustrated.-
Hi Venessa, can you tell us your twitter user name? Want to see if we can figure out why this is happening.
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Think we know why this is happening and it will be fixed in a near future release. Thanks!
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1The reports on this section match what I am seeing, never changes, and way off. I even have meetings where I coach one of the Tweeters that supposedly influence me. -
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1Hi Kirk, what is your Twitter username?
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I’m
frustrated
I also am experiencing the same issue ... influencers seem unlikely - tweetdeck for example, not people I interact with. They also seem unchanging ... perhaps limited to people that have also signed up with Klout?
Username is blobbybirdman -
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my influencers are also a bit odd. username is core013
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As are mine - NPBradley
For that matter -
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Same here, my account is zwarte_koffie
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any better now?
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I have unfollowed most of the people who it says are influencers of me because I was trying to make my stream more relevant to my interests, so, it needs to be updated:)
dilettantedance i- view 1 more comment
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Still showing as influencers people who I'm no longer following.
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Thanks! That worked:)
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I’m
indifferent
Same here. Username is sthomas_eea -
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I have same issue and it is showing my most recent shared items as 7/09? This is definitely not accurate. Username is staceyharmon. -
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same boat influencers have been relatively static since joining, some I no longer follow. Thanks for looking into it.
@siczar-
Refreshing your socialgraph now. Let us know if you see improvements...
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I’m
confused
My influencers and score have remained unchanged since May 2009! The page is absolutely static. My twitter name: @avivao-
Thank you for letting us know. Reprocessing your account now to see if I can figure out why that's happening. Can you let us know if it still looks bad?
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same here - stats never change
profile name - theninjarobot-
Reprocessing your account. It should be updated shortly. Please let us know if its still inaccurate.
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I'd like mine changed as well--they've stayed constant since my first Klout analysis in the summer. Things have changed.
twitter handle: natharward
Thanks, Klout, in advance. I appreciate the rest of the stats.-
Thanks for the feedback. We're reprocessing your account now.
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I’m
frustrated
have the same question and wonder whether klout should be taken seriously at all
- view 4 more comments
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Hi Kathi, the update button is located in the bottom right hand corner of the report. It say "Refresh Score" but it won't appear if you're not logged in first. Registered users can manually update their report every 6 days.
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Hi Kathi, the update button is located in the bottom right hand corner of the report. It say "Refresh Score" but it won't appear if you're not logged in first. Registered users can manually update their report every 6 days.
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You always ask for the user name. Is your system so flawed that it only works when individuals ask about their personal accounts?
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I unfollowed a couple of the influencers on my report too, yet they continue to show up. Also, how do I move up and out of the Casual box? @coachwhittaker
Thanks!-
Hey Dana, your profile has been updated. If you would like to read about how your kscore is calculated, then try taking a look at this: http://klout.com/kscore/ . Thanks for your feedback.
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I’m
Happy and working on gettting out of the casual square.
Thank you. I would agree now that the influencers that appear on my chart are true influencers of mine. -
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I’m
indifferent
Since using Klout the Influenced/Influencers has not updated much. It added a recent follower and keeps people that while I talk to in real life, don't tweet as often. Its probably about 50% correct on both sides.
Is this fixed or will this be a recurring issue that requires a request for manual update? Outside of this, very useful service.
@nakeva -
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I’m
indifferent
Since using Klout the Influenced/Influencers has not updated much. It added a recent follower and keeps people that while I talk to in real life, don't tweet as often. Its probably about 50% correct on both sides.
Is this fixed or will this be a recurring issue that requires a request for manual update? Outside of this, very useful service.
@nakeva -
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I’m
indifferent
Since using Klout the Influenced/Influencers has not updated much. It added a recent follower and keeps people that while I talk to in real life, don't tweet as often. Its probably about 50% correct on both sides.
Is this fixed or will this be a recurring issue that requires a request for manual update? Outside of this, very useful service.
@nakeva-
Thanks for the feedback. We're reprocessing your account now.
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I’m
hoping for results
I also have the same issue, in fact my report has never changed despite huge changes to my profile.
Can you reset? @markofrespect-
If your stats are over 48 hours old, an 'update' button will appear on your 'stats' page. However, we requeued your profile so it'll be updated shortly.
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Thanks - I have tried the button but both the score and the Possible Influencers Of markofrespect remain, even though I engage with these folowers much less than I did when i first signed up. Any thoughts?
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Thanks for the feedback. Your profile has been updated, so it should be more accurate now.
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I’m
frustrated
My influencers haven't changed in at least 4 weeks, most of them are influencers for no reason it seems.-
Thanks for the feedback. Your profile has been updated.
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I’m
like, woah.
yeah, I updated my profile too as mine hadnt changed... its still saying ones that I used to speak with a lot ... many months back... my recent chatter has been with a totally different set of people (the football seasons finished).
Someone looked at it a while back for me and it was an instant improvement but now its back to stale :(-
Thanks for letting us know. We reprocessed your account so hopefully its more accurate now.
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I’m
indifferent
No, its exactly the same by the looks? Klout 51, only 1 person Ive spoken to in the last month or more in my 'Possibly Influenced' list and 2 many 3 in the 'Possible Influencers'. Seems if this was a view from 3 - 6 months ago it could be more accurate?
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We're working on having this refresh more often. Thanks for your patience.
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I’m
frustrated
I've had this same problem, my influencers never change and I don't even talk to the people that show up. I tried the recalculate but that didn't change the influence/influencer still. My username is @chiah
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Just did a full recalc on your profile. Let me know if you have further questions.
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The full recalc changed my score but the people I talk to the most often over the past 6 months still don't show up in the influencers/influencees.
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Influencers/influencees are not necessarily the people you engage with the most. Regardless I'm running another full recalc to see if that helps. Thanks
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Why is it that these full rescales are so often needed - nlnnet
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What are the problems with Klout @marinic was at 46 then suddenly at 25 two months ago and now at 43. My other account @epatientgr was at 43 and now much lower. Pls update asap with correct calc
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Hi Kathi, I've queued both your accounts for updating. In the future, please try clicking the "Refresh Score" button located in the bottom right-hand corner of your report (after logging in) to update your own profile.
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I’m
sad + frustrated
My klout score hasn't changed in (many) months + it shows I'm being influenced by people I no longer follow (and have blocked) + it shows I influence no one. I think it's negatively affecting my reputation. Thanks for your help.
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Hi Tara, I've reprocessed your account and it is updated. In the future, you can click the "Refresh Score" button in the bottom right hand corner of your report. Make sure you are logged in first or the button won't appear.
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I’m
frustrated
Comment to Lan Nguyen, Hi Lan, my accounts have not yet been reviewed. What is going on with Klout? should we move out? -
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@Kathi Hi there, I've reprocessed both your accounts, although @epatientGR has an inaccurate list count because the Twitter List API glitched. The API should be fixed by the next time you update and your report will self-correct. Also, you'll notice in the comments of this thread we've been responding to you and updating your profile each time you've inquired about something. Please let me know if you are still having issues with your account.
@Tara - What is your Twitter username? I can look into this for you.-
Thanks Lan. I'm @taraagacayak. I appreciate the help.
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I’m
confused
Lan - I have the same issue-
Hi Nicole, I've reprocessed your account and your influencers/influenced by categories have updated.
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Trying to understand how my Score Went down 10 Points when My followers have increased and mentions by influencers is up? My score went from 39 to 29? Halfcenturyman. Still not showing who I influence and my influenced by seems way off? Please help? Thanks Guys! -
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I’m
puzzled
I've been using Klout a couple of months, and I seem to have a couple of "bald spots" in my ranking:
influencer of/influenced by is blank (and always has been)
content analysis/most influential topics has never changed
sharing/links has never changed
It kind of make me wonder if this isn't artificially inflating my total score, too (55), which is actually higher than Twitter support! *Laughs*
Makes me wonder if some bad info isn't cached in there, somewhere -- seeing "SAP5" and "SAP13" show up as followers, even though they're spam bots I blocked ages ago.
My account is under "Max_Bell" and my email is hostingthing dot com @ gmail (yeah, it's an old domain name).-
Hey Max,
Thanks for reaching out. I've added your account to the queue for full reprocessing which should take care of the influence/influenced by portion of your report. As for your score, according to our scoring you have over a 1000 @mentions a month which definitely puts you in a much higher percentile than normal. -
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Thanks! Curious to see who turns up in that section.
[Edit]
All right, that updated, but the links section of sharing did not. The most recent is from June 29, 2010. Shouldn't forcing an update refresh all of them, or do they have to be done separately? -
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Same problem here. A number of items never change and imho show inaccurate information:
- influenced by
- influencer of
- content analysis
- topic summary
- top retweets
- links
It would be wonderful if you could add my account to the queue for full reprocessing. My Twitter name is @ElineWalda. Appreciate your help! -
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Hi Eline and Max, I apologize for the delay in response. I am reprocessing both of your accounts and that should fix the issues that you've each reported. You should see new results within the next few hours. Thanks for your patience.
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How often does it refresh? It shouldn't be a manual one by one fix, it should fix throughout.
Thinking about joining, but not if there is a bug with refreshing. -
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Hey lil,
Bug has been fixed, registered users can refresh in the dashboard every 6 days.
Thanks! -
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I’m
confused
I'm also having the same issue. Lots of changes in score, persona and everything with the exception of influenced by and influencer of. My profile and influence on Twitter an other networks has changed significantly over the past yera or so, but the people in those two lists have never changed. Ever. -
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Moreover, since manually updating this section some time back, it has again become stuck.
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I would appreciate a full recalc on Influencers & on Topics, please & thanks.
@krcraft -
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Klout is working hard to fix these influencer of/by issues, we appreciate your patience during this time.
@krcraft & @sarahekelley I have added your account to the queue for reprocessing, check back soon for updates.
Thanks,
Ashley-
Thank you.
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I’m
confused
Hmm. I have influencers that I follow, but never talk to. Also, my score has gone yet, I have gained around 20% more followers and have been interacting more actively. I'm a bit confused. -
