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Free web song credits for sign-up expire now?

I recently got my mom to sign up for Lala. When I signed up, I got 50 free web songs that never expired. Since then, the offer has dropped to 25 free web songs, which I don't fault anyone for - the site has grown. However, after a couple of weeks, my mom's unused free song credits disappeared. She e-mailed them and they said that the song credits expired, but they reset them for her "this time." Does that mean if she doesn't use them, they'll expire again in a few weeks?

Also, there is nothing on the front page, sign-up page, or the FAQ that says the free web song credits will expire. It simply prominently says "First 25 are free."
 
sad I’m frustrated
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