Learn how you can give your customers Satisfaction

Is your company or organization already in Get Satisfaction?

 
If the company isn't here yet, you'll have a chance to add it.

  • Method is.

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    Get Satisfaction is the way to engage ourselves into the conversation and at the same time keep it authentic.

    — Gunther Lie, Method Products

  • Pownce is.

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    We want to keep things simple and personal. Get Satisfaction let's us do just that by opening a dialogue with our users. We can discuss with them how to improve our product in a positive and collaborative way.

    — Daniel Burka, Pownce

  • Timbuk2 is.

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    Our customers are interesting, savy, and smart. With Get Satisfaction we can celebrate and empower them by placing this community at the center of our customer service.

    — Patti Roll, Timbuk2 Bags

Gain customer insight

We allow your customers to provide the insight you need to improve your products (and design new ones). Satisfaction collects ideas and suggestions from users and provide the tools to turn them into actionable knowledge.


Foster a vibrant community

Get Satisfaction takes all the barriers away from people to start participating in conversations around all the products and services they use. Our service provides a single sign-on, unified interface, and a respectful moderated environment for truly productive interactions with customers.


Customer service is the new marketing

Get Satisfaction helps you deliver better service while freeing you from repetitive support tasks. Instead, you get to focus on building deep relationships with customers. We think of it as gardening instead of weeding.