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I got a Lemon!!
I have had a t61 not working for over a month, been working with Lenovo. Sent in for second time at swat, and cannot for the life of me get anyone to return phone calls and tell me what the deal is.
I’m frustrated
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Inappropriate?Sean,
Sorry to hear that this has been your experience thus far. Can you post your case # here? I'll follow up.
Thanks for letting us know.
Mark
I’m Happy to help!
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This reply was removed on 01/30/09.
see the change log -
Inappropriate?Swat team worked on laptop, couldn't recreate bluescreens. They updated drivers and sent the machine back to me. Turned it on last night and after a short period of time, it blue screens. Now I'm again waiting for a call back and this time they should be ordering me a new PC. Of course I'll have to wait for another 2-3 weeks probably before the new laptop gets to me. In the meantime I have been without a working machine for over a month and will be 2 months by the time I have something. Started a class Sunday and online and I have no PC. Pretty insane that someone should have to go through all this with a new lenovo laptop. The service and tech support has been a nightmare to get through with this problem. Half of the wait time has been waiting for people to call you back.
Now with no PC and even more waiting expected, I have to try and borrow money to buy another PC (won't be a lenovo!) so I can take the class I'm already behind in. Add this to being laid off. The least they could have done was send me a loaner laptop! They got my money so I guess they don't care how long it takes.
I would not wish these problems on anyone.
-Sean
EMPLOYEE
