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sound card no longer seems to function?
I seem to have the necessary drivers on my computer, but when I try to open sound programs I am informed that there is no hardware installed. When I look in System Information / Components / Sound Device, there is simply nothing there.
It used to work just fine. I recently went out of town for a spell, packed up my thinkpad into its protective case, returned and found it untouched, but suddenly the sound card is no longer recognized. I even tried reformatting the whole machine with no luck. What can I do? Why would it simply stop working like that?
It used to work just fine. I recently went out of town for a spell, packed up my thinkpad into its protective case, returned and found it untouched, but suddenly the sound card is no longer recognized. I even tried reformatting the whole machine with no luck. What can I do? Why would it simply stop working like that?
I’m frustrated
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Inappropriate?Brine,
What model system is this? It is possible the audio subsystem failed and you need service. When you say you re-loaded the system, did you use the rescure & recovery function (If this is a ThinkPad), or did you use external backup CDs? Or, are you using a "clean" install of Vista or XP, in which case, have you downloaded the appropriate drivers from our support site?
Also, have you called technical support and explained the steps you have already taken? If so, did they offer to provide service, either through the repair depot or onsite, depending on which warranty you have?
Mark
EMPLOYEE
