Loading Profile...
Why haven't I gotten my Lenovo rebate within the last 3 months?
According to the website, my Lenovo rebate was approved at the end of Janury, but I still haven't got my check. I have tried calling customr service, but it has been over 2 weeks since I left my first message and no one has called me back. How can I get my rebate check?
I’m frustrated
2 people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
-
Inappropriate?Oy. I hate rebates. Did anyone get back to you yet? Did you also try sending an e-mail to them? I wonder if they outsource the rebates to someone else.
1 Comment
Add a comment
This solves the problem
-
No, I haven't heard anything - I'm really frustrated! -
Inappropriate?Spingirl,
Lenovo does utilize a partner for rebate fulfillment, but the performance has been very good. Sorry to hear that yours has been delayed. I'm happy to investigate it for you and help get this resolved.
Please find me as Mark_Lenovo on the Lenovo forum http://forums.lenovo.com
Thanks!
Mark -
Inappropriate?Same problem. Applied 4/9/08, still waiting. Three calls, two returned (one just made again!) all saying 'it's getting closer' - of course, it has now been 12 + weeks, and not the 6-8 they said it would be originally.
I’m kicking myself for being sucked into a rebate
-
Inappropriate?I haven't got my rebate. I got the confirmation email on May 26th and another email on June 6th telling me it's approved and takes 4-6 weeks for me to get the cheque.
Now's it's has been 6 weeks and I'm still waiting. Status check online returns nothing and messages left on the 1-800 number has not be replied. I've never had any problem with any rebate before, but I have a feeling that the best case scenario is it will be delayed for significant time. -
Inappropriate?Got my rebate on July 12th after initial submissioni on April 9th. Three phone calls, all of which were returned, and check arrived as they finally said it would, excpet 13-14 weeks instead of 6-8 wks. DOn;t now if thy're just slow or if they only do something IF you call - companies do rebates because some averages are only that 15% of people ever apply fr them, so they make money or why do it! Anyway, all set and lesson learned - AGAIN, but NEVERMORE.
I’m relieved, but dissappointed in Lenovo
EMPLOYEE
