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X61 high pitched squeeling noise
My x61 makes a horrible squeeling noise when it runs on battery. I researched the problem and it has to do with when the chipset is switching between power states. Lenovo replaced my motherboard and it still made the same noise. I called them and told them the problem wasn't resolved, they sent me a box to ship it back and I waited a month to get it returned and all they did was replace the motherboard again. The piece of crap still makes the same noise, I can't use it in class because of the high pitched squeeling noise. Lenovo has stopped answering my calls.
I purchased the 3 year onsite accidental warranty and this is the service i get. the x61 is a lemon.
I purchased the 3 year onsite accidental warranty and this is the service i get. the x61 is a lemon.
I’m frustrated
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Inappropriate?Alexander,
I can see how that would be frustrating...
I'll assume you have already done the following before sending in for service, but thought I would ask:
Have you updated BIOS, the power manager application, and the power management driver to the lattest level? You can find all the latest drivers at this page and check them against your installed versions. Updated versions were published to our support site in Jan '09.
http://www-307.ibm.com/pc/support/sit...
If the problem persists after these updates (if different than installed versions) I might suggest you check out the following tip that relates to some T series Thinkpads which exhibited high pitched squealing related to USB controller. While I realize you have an X61 as stated, this may still be worth exploring as a potential solution as some of the components are common.
http://www-307.ibm.com/pc/support/sit...
If you have tried these things and still have the issue, then I would suggest contact support again and having them escalate the case at 800-426-7378.
Best regards,
Mark -
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This solves the problem
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I guess my concern is that it seems like a lot of x61 laptops have this issue and i will be told to either take an identical one or deal with it. I do know that the x61s does not have the issue. -
Inappropriate?Alexander,
It will be difficult to work this issue beyond a certain point here on this site.
I do appreciate your concern in your last response. What I would suggest is to escalate your case - probably to get engineering to evaluate your system and work to resolve it. You can start this process through the number I mentioned above as an escalation, or if you would like to contact me in our forum, you can find me as Mark_Lenovo, and send me a Private Message. We can exchange more of your relevant information - contact info, case numbers, etc and work this to resolution.
Mark
I’m Happy to help
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