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Bank account refresh is stuck in an infinite spin
I have setup two bank accounts in LessAccounting and configured automated import from my bank which has worked fine. Sometimes about 24 hours ago I have forced a refresh import from the Bank Accounts screen, something I have done several times before. This time however the icon next to both of the accounts keeps spinning - even when I log in from another computer. It has been spinning for 24 hours or so and new transactions don't appear to have been imported.
I am hoping LessAccounting is not repeatedly connecting to my bank, I however have no insight into the inner workings - all I can see is that it is doing SOMETHING. Any help would be much appreciated.
I am hoping LessAccounting is not repeatedly connecting to my bank, I however have no insight into the inner workings - all I can see is that it is doing SOMETHING. Any help would be much appreciated.
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Inappropriate?Hi Allan,
I wanted to do that, but when I click on the "Stop auto importing" icon I get a message "Are you sure you want to delete? This cannot be undone."
I don't see how else I can stop the import...
Thanks,
Bruno
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This solves the problem
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We should make the verbiage more clear. It's deleting the importing authentication out of the account. Your basically making the bank account static then adding a new bank account mapping it back to the unauthenticated one. -
Inappropriate?Allan,
That makes sense - I have done that, but the icon still keeps spinning, it hasn't stopped.
I could delete the accounts and start from scratch, but if the same thing happened again later, that could be a serious problem...
Bruno
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This solves the problem
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Yodlee.com provides our bank data aggregation. Let me check with them and see if your bank integration is having any issues. What is the name of your bank and the url associated?
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Inappropriate?Bruno,
The spinner is basically displayed if the state is "retrieving." Probably it bombed in a weird way the the rescue didn't get called. Can you send me a message from the email link in the app so I'll your account info and I'll take a look.
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