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Can't login: Error "email is not verified"
When I tried to logging in, with either my User Name or email address, I got an error indicating that my password was not correct. I tried several times...same result. So, I requested a password reset, received the new temp password and now when I try logging in I get an error indicating that my email is not verified. So I tried logging in using my User Name and new password....same error message. I'm a Mac user launching YouVersion via Safari. Application outside of sign in works great. How do I fix this so I can sign in again.
I’m bummed
2
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Inappropriate?User has not verified email address
This is what I get when I try to log in. There does not seem to be a try again verify process.
I’m frustrated
3 Comments
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This solves the problem
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How new of a user are you? -
I am not a new user at all. Probably signed up months and months ago.
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Same for me! Signed up within a month of the initial launch of YouVersion!
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Inappropriate?Are you sure you have all cases right?4 Comments Add a comment
This solves the problem
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Cases? In the password? Yep. Copy and past, with not spaces assures proper context.
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Same for me! Copy and pasted the temp password emailed to me via the password reset!
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User name too?
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User name too. Tried it all!!
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Inappropriate?User name too... I tried username and email address.
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Inappropriate?I have this problem as well. I click the "forgot password" link, then copy and paste the username and password that are emailed to me, and still get, unverified email address. What gives guys? I love the site, but hope you will add the ability to send another verification email. Keep up the good work though - youversion is a great tool.
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Inappropriate?Same problem here. Requested a new password, entered the new one, recieved a "User has not verified email address" error.
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