Loading Profile...
Frozen Ribbon @ 2/3's
I can't open YouVision. It froze up and nothing I do will help. I have the 8320. I have uninstalled the application 3 times. Played with the permission. Played with the browser etc..... Nothing Works. Great product. I want it back. I would be grateful for assiatance.
Blessings,
Blessings,
I’m Hopeful
24
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The company marked this question as answered.
-
Inappropriate?Alright, my IT guy at church helped me get it (YouVersion) back. Go to the web sight below, sorry it is so long. Basiclly you do a 1_full backup with the desk top software, 2_then do a handheld wipe which clears all the info off the phone and 3_then restore the info with the desktop software and 4_then reinstall the YouVersion. Go to site below and scroll down to cause #6, this will give you the step by step.
IMPORTANT!!! Understand this work around is a solution for a message issue, but it does not matter, it is a software issue, it requires the same solution. The message issue and the YouVersion issue, are both corrupt software issues and therefore require the same solution.
In case you cannot get the website, I will cut and paste the recipe.
Cause 6
Unknown corruption on the BlackBerry smartphone.
Resolution 6
Complete a security wipe by performing the following steps:
1. Connect the BlackBerry smartphone to the computer.
2. Open BlackBerry Desktop Manager.
3. Click the Backup and Restore application.
4. Click Back up to back up the data on the BlackBerry smartphone.
5. When the backup is complete, disconnect the BlackBerry smartphone from the computer.
6. On the BlackBerry smartphone locate the Options icon.
7. Select Security Options.
8. Select General Settings.
9. Press the Menu key and select Wipe Handheld. Check to include third-party applications.
10. Once complete your message indicator should be gone.
11. Restore your information from your backup file. For help on restoring data, see KB10339. Just restore the information you backed up earlier. If you don't understand this get some help. It works, I did it.
Good luck I hope this helps, I know I sure wanted this
application back, great to have such unlimited access to the WORD.
http://www.blackberry.com/btsc/micros... 0 161932019
I’m Blessed
1 person says
this answers the question
9 Comments Add a comment
This answers the question
-
Thanks for posting your findings! I'm going to mark it as answered and hopefully others will see it. -
I don't think having to wipe your device counts as a solution???
-
I agree that wiping your phone is not an ideal solution, but if it fixes the problem, it is a solution. As David mentioned, according to the article on the BlackBerry website, the issue here is Cause #6, which is an unknown corruption of the BlackBerry smartphone. This may not have anything to do with an individual piece of software, but of the security features of the device itself.
The article describes how to do a backup, then restore after the wipe, so no data should be lost. -
I disagree. I figured out long ago that a wipe "solves" the problem, but the corruption occurs again within a day or two. To accept this as a solution means being prepeared to wipe your BB every few days.
-
Bruce, could you please post the first five lines of the about screen (Options > About) on the device you are having issues with? Thanks.
-
Sure (sorry, not trying to be difficult - just LOVE this app and so disappointed it stopped working!)
Blackberry (R) 8900
smartphone (EDGE, Wi-Fi)
v4.6.1.250 (Platform 4.2.0.113)
Cryptographic Kernel v3.8.5.50a
Branding Version: 1.0.168.239
Please shout if I can help with any tests or give you any more info! -
Hey Kevin - any news on this? I saw the problem on my Bold with 4.6.0.266 OS as well...
-
In the next few weeks we will be releasing a new version with the new live features. It also has totally different connection code. I'm hoping that will fix some of these problems.
-
Great news - thanks!
-
Inappropriate?This reply was created from a merged topic originally titled
On sunday try to open my youversion bible the application will load for about 75%and this msg appears"cannot connect to youversion".
I’m frustrated
-
Inappropriate?I have a blackberry 8320. I downloaded youversion 1.0.3 when I first got the phone about 3 months ago. It worked great until last week. Now, on the opening screen, the progress bar gets about 2/3 of the way and never goes any further. I tried reinstalling the software but that didn't help. Please help. Thanks!
This reply was created from a merged topic originally titled
youversion blackberry won't load.
I’m sad...I want my BB Bible back!
-
Inappropriate?This reply was created from a merged topic originally titled
you version is not starting on my bb. -
Inappropriate?Ever since I upgraded to version 1.0.3 on my 8830 Blackberry about two weeks ago, I am unable to connect. i tried deleting the application and re-loading it from the website. I loads alright and reboots the phone but it still does not connnect. I get a message, 'cannot connect to YouVersion.com
This reply was created from a merged topic originally titled
Problems with Version 1.0.3 on BB 8830.
I’m confused
-
Inappropriate?I have a Blackberry 8900 and I am struggeling to load YouVersion onto it. It loads 3/4 of the way and then freez. I have deleted it a couple of times and re-loaded it over and over. Can you please help me get it back on my Blackberry as it worked the first time I installed it and now id does not work at all!
This reply was created from a merged topic originally titled
Blackberry 8900 instalation PROBLEM!.
I’m FRUSTRATED!!!!
-
Inappropriate?my blackberry bold downloads youversion 1.0.1, opens youversion begining screen and then scrolls the bar two thirds and then hangs but then doesn't want to open the application, version 1.0 worked
This reply was created from a merged topic originally titled
Blackberry BOLD cant open YouVersion 1.0.1!!??.
I’m Frustrated
1 Comment Add a comment
This answers the question
-
I wish YouVersion would acknowledge that their software has a bug that causes filesystem corruption. None of my other apps do this.
-
Inappropriate?BB8520 curve - I can not read a selected verse or go to a specific book > Please help
eugenekotze@mobileemail.vodafonesa.co.za
This reply was created from a merged topic originally titled
Why can't I read a specific verse or book on my BB8520 curve?.
I’m frustrated
1 person says
this answers the question
-
Inappropriate?This reply was created from a merged topic originally titled
cannot load youversion v10.3 on blackberry bold.
I’m frustrated
-
Inappropriate?Awesome - the new version makes it work
