I had been warned more then a year ago about sending invitations. Like everyone I have been told that if I acknowledge the issue and agreed to be more careful with my invitations my account would be return to normal.
In the last year I could not have used the invite feature more then 10 times and all were accepted. yet , I wanted to connect with someone on one of my groups today and noticed that the restrictions were still there a year later and I'm a paid customer. http://www.linkedin.com/in/markblei
LinkedIn just changed (translation: "broke") many things about LinkedIn Groups
There is no longer a way to click over to a group's external website from the list of your groups.
There is no longer a way for group managers to sort the list of group members by name or by date joined.
There is no longer the management option to view/approve 50, 100, or 500 members at a time - now there is just a default view of 20 per page and no matter how many members the group actually has, a group manager/owner can now only see a management list with a maximum of 100 members?!?!??!?!?!
There is no longer a way to search your member list by email address?!
There is no longer a way to see the members the manager had previously removed from the group (and thus to have the ability to add them back as appropriate).
There is no longer a way to see which group members withdrew from the group.
There are also new management "options" which are not defined:
* If someone is requesting to join a group, what the heck is the difference between "Decline" and "Block" (yes I can guess, but why doesn't LinkedIn make it clear what the difference is?)
* Similarly, if someone is already a group member, what is the difference between "Delete" and "Block"?
* As mentioned above, the old "Removed" and "Withdrawn" lists have disappeared and have been replace by a "Blocked" list which is also undefined.
And all of that is just upon a first glance at the changes.
Seriously, LinkedIn, it is *NOT COOL* to use interface trickery to get me to accidentally invite several hundred of my not-so-close colleagues to use your service.
Exhibit A:
you really think those little "X"'s to the right of all those email addresses communicate "unselect"? I mean, more than the part on the left where you have a radio button that clearly states that i'm only looking for "LINKEDIN USERS" in contrast to "ALL CONTACTS"? you know, over by the place where you *already* made me uncheck the checkbox for "Select All" so that i wouldn't end up spamming all my contacts, but then went ahead and did it anyway?
holy crap i'm annoyed. as are all the people on my mailing lists you just spammed with linkedin invitations. thanks a whole hell of a lot. i'm a huge fan of your service, and surprised to see you doing something i normally associate with sketchy companies like plaxo.
I am trying to get in contact with LinkedIn for weeks now. We would like to work with the LinkedIn API for our network, www.ididid.eu. I have already had contact with Lorreta Thomas serveral times. But i am still waiting for a response, any employees from LinkedIn that want to help me out ? :)
I can't export my LinkedIn contacts - this is really annoying. It has not worked for several months now despite breifly showing "Export is a success" before switching to "There was an unexpected problem that prevented us from completing your request."
If the functionality is not meant to work, it should be removed. Has anyone had success exporting since May?
I have received 75 copies of the same email in the past 12 hours!!! I have made repeated requests for help and no one from LinkedIn is responding. You gave me a virus and I cannot reach you PLEASE HELP ME!!!
I have 2 serious issues with my LinkedIn account and seems they can't help:
1.) I can't invite colleagues since weeks any more. When trying to add connections on LinkedIn I only get a message "There was an unexpected problem that prevented us from completing your request". I tried all recent browsers for Mac and Windows. So far LinkedIn customer support couldn't help.
2.) When answering their customer service issue email you have to write into a specified area in the reply email what I always did. But when doing so I only get a message "Your reply did not process correctly. Please REPLY to this message and enter the text between the specified lines" back.
Would be great if this channel could be more helpful than the LinkedIn CS.
Before I could sort group members by date they joined the group. Now you removed that feature. Please at least show new member updates in "Updates" tab.
I subscribe to less than 50 LinkedIn user created groups including those groups I started and any I am pending approval to join. However, I just tried to start a new group and LinkedIn prevented me doing so saying I already owned more than the limit allowed. What limit allowed? I can not find anything in any emails from LinkedIn, in their FAQs, or in their Help that says anything about a limit on the number of groups you can create. If there is a new limit been introduced please at least tell people about it and tell them what the limit is!!!!!. Or ss this LinkedIn making up the rules as they go along or is it another bug resulting from the recent code and feature changes made to LinkedIn Groups. It would seem the limit if there is one is 12 or less LinkedIn Groups you can start and own at any one time.
LinkedIn has just rolled out their new group Discussion feature - but that leads to a whole new set of questions that do not appear to be answered anywhere on the LinkedIn site or blog, so hopefully they may be answered here...?
There does not appear to be any way for a group owner to have a moderated discussion group? Meaning the only options are to either have an unmoderated discussion or none at all?
So, if a group member causes trouble in the group discussion, is there anything that can be done short of blocking that member from that group? And if that is done, does that also remove the problem post(s) made by that former group member or does that problem post remain on the group discussion board?
There is a new "Updates" tab that is separate from the Discussions tab - but, other than the name, there is absolutely no indication as to what it does or what it is - other than, based upon some group discussions that have already started, provide a summary of what is happening on the Discussions tab - and so, if the Discussions option for a group is turned off, what, if anything, is shown on the Updates tab (and what happens to any discussions that had already taken place - gone forever or just hidden?)
Ok, 'nuff for now. It is nice that LinkedIn appears to be making more of an effort, but better communication, especially as to the basics of how the new group features work would be most welcome...
This morning I found a LOT of new names on my Imported Contacts list. I don't know where all of them came from, but I did notice that all of the people that rejected my previous invitations, flagging them with "Don't Know" (even though they do know me, because there is no other option to decline an invitation), have suddenly shown up on this list.
Why add people who have already refused an invitation to my list of people to invite? THis is a BUG!
Looks like I've just noticed yet another lost feature from the recent upgrade, and this one has NOTHING to do with groups :-(
I use the Network Updates page as my LinkedIn home page, so I can see who has joined my network, and who has connected to who. And I select the "FULL" rather than "SUMMARY version.
After the disasterous recent upgrade, I noticed that the page was now double spaced instead of single spaced. Well, that just means I have to scroll further to get through the list, and if I print it out I murder more trees thanks to LinkedIn.
But this morning I just realized that "Full Detail" is no longer full detail. After 2 days, it seems to revert back to summary level.
Put it back the way it was. I need to be able to see FULL DETAIL not only for ALL of this week, but for Last Week and for Two Weeks Ago.
After sending some one-time only inmails, I'm now trying to downgrade my linked in account - which is not possible on their website - in fact the word 'downgrade' doesn't even show up in their help database. I have two CS emails into them now asking to go back to personal - although the website said they send an automated confirmation email, haven't gotten anything yet. So now I have to wait an check back - I shouldn't have to be spending my time on this - this is supposed to be a mouse-click. Really bad karma for linked in, I though they were OK, now I'm ready to start blogging about their shadiness.,..
My husband's account has been suspended. We are paying for the premium service that is supposed to guarantee a short turn-around time for responses. He can not get a response from anyone and we are still being charged. His personal and employment information on his profile are no longer valid and he gets bounced email messages from your service which he can't do anything about because he can't get into the account. How can he SPEAK to someone or get this resolved. I don't want to have to force a stop payment but I have no choice - we've been charged for two months with no customer service attention.
Linked In refuses to acknowledge my password when I am sending In-Mail. However, for everything else on Linked-In (like logging-in) my password works fine!
Also, as soon as I try to email customer service about this, it rejects me saying that Linked-In already has my email address!!!!
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Bob
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