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Why can't I confirm, despite following link to do so?

I'm getting the message sent to my primary email and following the link to confirm. Once I log in though, the "Build your Network" page opens with a message at the top: "Confirm Your Email Address: Check your email for a confirmation message from us, or request another one." Tried requesting another, resetting to a different address, and clearing cookies. Nothing worked. Emailed customer support earlier today, but still no response. I'm a new user, so I'm a little frustrated by the whole thing!
 
sad I’m frustrated!
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