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905 error when I try to download loopt to my iDen i425?
Why do I get a 905 error when I try to download the application to my iDen i425?
Is there something wrong with the network? Is there some way to download the JAR so I can upload it directly to my phone?
Is there something wrong with the network? Is there some way to download the JAR so I can upload it directly to my phone?
I’m frustrated
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Inappropriate?Hi,
This normally occurs due to a stale download link. We see it happen occasionally for Boost users who purchased Loopt a while ago and are trying to download it again. You can usually resolve the issue by searching for Loopt again in the application catalog, repurchasing it, and then going to New Purchases in your Java Apps folder and downloading it from there. Triggering a fresh purchase should allow you to download the application without the error. If it doesn't, please email us at support@loopt.com and let us know.
Thanks,
Chris -
Inappropriate?I'm not quite sure how to repurchase it. When I look for it during the application catalog, It tells me that I've already Purchased it and it won't let me repurchase it.
I’m indifferent
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Hi,
Please email your phone number to gs@loopt.com. I'll see if we can have Boost reset the purchase.
Thanks,
Chris
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