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Loopt Now Available on Samsung Instinct M800 and Instinct s30
We're happy to announce that Loopt is now available for the Samsung Instinct and Instinct s30 on Sprint. To download Loopt, go to your Home screen->Fun->Games & Apps->Get New Games/Apps and search for “Loopt” via the search box at the top. Note that although the search result says “Free Trial,” Loopt is free indefinitely, so you don’t have to worry about the trial expiring.
If you already have a Loopt account, simply launch Loopt after installing it and login with your Loopt phone number and password. If you don’t have a Loopt account yet, choose the option to Register a new account.
We hope you enjoy Loopt on your Instinct!
-Chris
If you already have a Loopt account, simply launch Loopt after installing it and login with your Loopt phone number and password. If you don’t have a Loopt account yet, choose the option to Register a new account.
We hope you enjoy Loopt on your Instinct!
-Chris
I’m happy!
Follow this update to get notifications on your dashboard.
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Inappropriate?It doesn't work.
It downloads fine, and starts up, but when I click the "No, not yet!, But I want to join" on the "Do you have an account already?" screen it keeps telling me to restart to free up memory. and if I click the I do have an account it goes to a white screen and does nothing.
What should I do??
I’m sad
1 Comment
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This comment was removed on 06/19/09.
see the change log -
Inappropriate?Chris,
I am using the Instinct (The Original one). I tried the power down and back up and I got the same results.
I also tried pulling the battery for 30 seconds and powering back up, then tried turning off the bluetooth, power down and back up and still the same.
Any other suggestions?1 Comment Add a comment
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This comment was removed on 06/20/09.
see the change log -
Inappropriate?Chris,
Whatever it takes to help get this rolling.
Memory Status shows
IN PHONE
Total 32.0M
Used 9.6M
Available 22.4M1 Comment Add a comment
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This comment was removed on 06/19/09.
see the change log -
Inappropriate?For the record, it is working on my M800. I just downloaded it a few minutes ago, and it knows where I am! This is quite possibly the smoothest running app I've seen for the Instinct, even considering I dropped my phone in the pool last weekend. This proves that the device has potential, and hopefully developers will realize this soon.
I’m thankful
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Inappropriate?Mine keeps telling me to restart as well. anyone know why?? should i just reset my phone?1 Comment Add a comment
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Couldn't hurt. You've probably got the same problem as the other guy, though. I'm sure they're working on it. -
Inappropriate?glazedfaith, did you download it from the browser on your phone or the sprint website? UGHHH this is driving me insane! how is yours working :(
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Inappropriate?while signing up, I get the confirmation text message and it tells me the Samsung Instinct is Not supported and I am not able to sign up. whats going on here?
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Inappropriate?Blade_00 I am in the works with Chris and they have a team working on it. As soon as we figure it out I am sure Chris will post the fix.
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Inappropriate?I went to Fun, Games/Apps, Get New Games & Apps, and searched for Loopt and downloaded from sprint website. I had to verify the number twice, but that's cause I don't get signal in my apt. Aside from that, it's working brilliantly, and I've already added an iphone friend. He knows right where I am!
I’m sympathetic
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Inappropriate?Thanks James, yeah im talking to Chris as well. Its strange that some peoples phones work and some dont :?
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Inappropriate?Glazedfaith... do you have any other apps/games on your phone?
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Inappropriate?Bejeweled Demo, Brain Challenge Demo, EA Sudoku Demo, Google Maps, Loopt, Midnight Bowling, Million Dollar Poker, NASCAR BS, NFL BS, PAC-MAN Demo, ScanLife, SCene It Demo
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Inappropriate?thanx
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Inappropriate?yep, and they're all functional, as far as I can tell. Aside from all the usual slow areas, such as texts and picture mails, I have hardly any problems.1 Comment Add a comment
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This comment was removed on 06/20/09.
see the change log -
This reply was removed on 06/20/09.
see the change log -
Inappropriate?OK I have same issue with my m800 and I just emailed chris with info he asked for but to add to this when I try to launch Loopt now I get a white screen?
Hope this gets resolved soon!
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Inappropriate?i know i have the same deal. they are working on it im sure. i have been waiting for this for a long time to come to my instinct.
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Inappropriate?Mine is working with the M800. Only Facebook App installed...plenty of memory...installed Loopt from my phone
I’m happy
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How much remaining memory do you have exactly, Doug?
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I currently have this setup...
32M total mem
6.7M used
25.3 available
VERSION:
PRL:60652
SW:ES.M800 CA10
HW:M800.08
MCL:5.5.28
OBIGO:Q7.2-1.0 B -
Thanks Doug! I bet the latest update from Sprint (CD17) is the culprit... I wonder if everyone who had a successful install is running CD10 as well.
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Err, CA10 I mean.
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Inappropriate?I emailed Chris as well, this is what i sent:
1. Installed from Sprint's Games/Apps catalog via my phone
2. Memory Used: 8.4M, Available 23.6M
(Note: After some housekeeping, this is now 25.1 and still no go)
3. Google Maps, IM, Palringo, NFL Mobile, Sprint Cup Mobile
Version Info
PRL: 60652
SW:ES.M800 CD17
HW:M800.08
MCL: 5.5.28
OBIGO: Q7.2-1.0B -
Inappropriate?hello chris,
I am also having a problem with registering for loopt. it keeps telling me that to restart the application but i have tried. i also tried turning off the phone and i am still having a problem. i have more than enough memory for the application so what do i do?
I’m getting frustrated
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Inappropriate?My inbox has been thoroughly inundated with people sharing their device info! Thanks so much to everyone who helped!
Based on your many replies, it seems software/firmware ES.M800 CD17 is the culprit, and possibly CE19 on the s30. You can view your version info by going to Main->Settings->General->Phone Information under the "Version" section. So far, everyone who sent me an email about trouble with Loopt has ES.M800 with CD17. Most also have HW M800.08, but I don't think the hardware version is a contributing factor in this case.
Now that we're fairly certain about who exactly is affected, we're reaching out to Sprint to see what we can do. I think the most likely solution will be a maintenance release issued by Sprint since we believe CD17 and CE19 cause problems with some popular applications other than Loopt.
I'll post more info as soon as I have it. Thanks again for your patience and help!
Chris
I’m confident
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Inappropriate?Given that Sprint is actively including Loopt and Pandora (two apps that were broken by CD17) in their advertising, we can only hope it will make an Instinct maintenance release that much more critical...
I’m waitin' to see what happens.
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Inappropriate?Absolutly It should be put on the top shelf. Does anyone know if they are working on a version of loopt for the Palm Pre im about to upgrade.1 Comment Add a comment
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George - We hope to be able to support the Pre soon. I don't have specific timelines I can share, but we know there are a lot of Pre users out there, and it's a nice device, so we hope to be up and running on it soon.
Chris -
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Inappropriate?You mentioned wanting to support the Pre soon. If I upgrade this will be my choice. So by soon, would that be something like the year it took us to get it on the instinct? I'm not trying to be confrontational, I'm just wondering.
I’m indifferent
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Inappropriate?Hey glazedfaith I want a Pre as well just waiting for my upgrage credit to roll around. Hopefully it wont take as long to get the app out for the Pre as it did for the instinct
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Inappropriate?My upgrade is ready to roll, I just don't know if I want to plunk down the 200 bones for it just yet...maybe wait and see if they do any revisions, or major updates. Still nothing for apps out there.
I’m undecided
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Inappropriate?its cool with me I dont use alot of extra stuff. As long as it will text and make calls im cool. Just ready for a new phone.
I’m excited
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Inappropriate?Yeah, I've only had the instinct since January, but something having to do with the way I transferred my line from another sprint account has allowed me another upgrade already. I wouldn't even switch, except my phone got wet last week, like drenched, and even though it's dried out now and works, the speaker doesn't work for ringtones, music, and speakerphone. Regular call speaker works, but something in the hardware is messed up, because I can't even listen to music with headphones. Weird. I've been missing calls because of it, so I figure if I'm going to upgrade, might as well get the best thing available, right?
I’m silly
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Inappropriate?Well HECK YA!!! but I feel ya on the phone in the pool thing. Been there done that got several t shirts LOL
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Inappropriate?Well HECK YA!!! but I feel ya on the phone in the pool thing. Been there done that got several t shirts LOL
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Inappropriate?I have an M610 as well and was just going to sign up with that but when i select it. It tells me that phone is not supported. Guess im not supposed to have loopt LOL
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Inappropriate?Is there a way to get the old software version back for the Instinct?1 Comment Add a comment
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George,
I think Sprint is close to publishing our updated version, so it's probably not worth going to the trouble of installing an old software version at this point.
Chris -
Inappropriate?I am having an issue with my instinct as well, but it is with the browser. When I open the browser the home page opens fine but every link i tap on opens as small as it can go so I have to leave the re-size option open so i can fix every page i want to see
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Inappropriate?Thank you Chris. I am so excited about loopt. All of my iPhone friends have it and im so left out LOL
Have a great 4th
Cheers to all
George
I’m excited
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Inappropriate?Loaded loopt on my phone and my wifes. Install worked fine and the phone says in text my correct location (You at 48th and 83rd East Ave) but the map and icon show me about 12 miles away.
I’m Dan o
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ALSO, The map on the computer is right
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I have the exact same issue Dan. Computer is right but the map on the phone is off by miles.
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Inappropriate?Any Idea when this fix will be? Should I delete the app untill its fixed or will the fix be able to use the same version app?
1 Comment Add a comment
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We've finished and tested the fix, but we're still waiting on Sprint to publish it for public download. As soon as they make it available, I'll post an update.
The update will be a completely new version, so you can just delete the current app. If your current version isn't working, it will have to be removed and replaced by the new version. For those of you with a properly functioning app, no change will be needed. The only difference in the new version is a few lines of code that allow compatibility with the MR-6 firmware.
Chris -
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Inappropriate?Well guys, at least you now know that it's in progress...those were some tedious 11-12 months waiting for even a hint. Now I'm back in the waiting boat with my new palm pre. If you're looking to make the jump and you can wait longer for loopt, Palm Pre is awesome, even without all the applications of the iphone. The mechanics of it are fantastic.
I’m contented
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Inappropriate?The palm Pre is AWESOME love that phone. But I work for Sprint and they are not available for purchase by employees yet. Its cool though I have talked to many people that have recently purchased one and are very happy with their device. I can wait a while. But however I do hope that Loopt is diligently working on a version for the Pre. I have had the chance to "play with" a few of them and they work great. GO SPRINT!!!
I’m happy
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Inappropriate?But sprint employees don't get discounted feature phones anyway, do they? If I were you I'd just pop on over to best buy and pick it up, then have sprint apply your discount to the account...would this not work? The guy at my sprint store has one and this is what he said he did.
I’m indifferent
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Inappropriate?Oh wow did not know that. I was just told we could not order one through the normal employee channel. I know the supply on them is sort of short right now and I would rather the customers be able to have and enjoy them. Like I said I can wait. No biggie. How do you like yours so far?
I’m Ready for the 4th
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Inappropriate?You would "rather the customers be able to have and enjoy them"? You, sir, are an enigma...unlike any other Sprint employee i've known. I love it. I have huge fat fingers and I'm still able to navigate the keyboard. I've almost got it to where I can type without looking with at least a modicum of accuracy. Only concern is battery life; if I'm not careful, it doesn't last me a solid 8-9 hour workday...i.e. it barely has enough for a call at the end of the day. But I've tried being conservative and it definitely helps. Only complaint right now is that it isn't compatible with mobile sync that the instinct has, so I lost all my backed up online contacts, and had to pay 15 bucks to get it transferred at the sprint store, which CSR told me would be free. Guy at the store was like, "If I don't charge you for this, I'll get fired for theft" I'm like, just STFU and transfer it already.
I’m frustrated
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Inappropriate?I really would. I know Sprint has had its hard times like other carriers but I really belive with our new leadership and new goals and focus we are going to make a HUGE comeback and that is all part of it. I really do all I can to help people with any issue they may have. I dont work directly with customers.. However I am out and around a good bit and run into alot of people and if there is something I can do to make them a happy customer I am more than glad to help. :)
I’m happy
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Inappropriate?Oh wow OOOPS my rent check is still in the refrigerator Thx for bringin that up lol
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Inappropriate?No problem...I never thought of keeping it in the refrigerator...perhaps to freeze the funds so you don't accidentally spend them? Either way, I accept paypal and most major credit cards.
I’m silly
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Inappropriate?lol well its under a magnet of Stewie from famly guy you would think I could not miss it.
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Inappropriate?Have a great 4th.
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Inappropriate?Build 38 is now available for the Instinct M800 and S60. It should resolve issues some of you were having with memory errors or white screens. We're going to let you be our beta testers prior to making a larger announcement, so please let me know if you have any issues. Thanks so much for your patience!
Chris
I’m happy
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Inappropriate?works fine, but will not allow to import contacts from M800 phone. says "Loopt was unable to read your phone book. Please try inviting friends by number instead."
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Inappropriate?When i try to register for loopt, i get an error "Loopt does not recognize your phone number, please check that you phone can receive text messages and try again."1 Comment Add a comment
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Jay - Try registering from a computer using this link: https://app.loopt.com/loopt/sess/Sign...
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Inappropriate?Hi. I just but a samsung finesse from metro. previously i had loopt on my old phone. Now im having a hard time downloading loopt onto this phone. can anyone guide me.
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Inappropriate?Chris, I have an Instinct M800 and my location on the phone is not accuratly showing my location. My friends phone show me correctly. Is there a fix for this issue. I see similar complaints in this blog. I love the app though.
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Inappropriate?he chris i have an instinct m800 and i was trying to download the loopt but it says that expire: Unlimited Handset Use plz. help me to resolve this tnx in advance
I’m sad
1 Comment Add a comment
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Ella,
Does this happen when trying to install Loopt via the method I'm listing below?
To download Loopt, go to your Home screen->Fun->Games & Apps->Get New Games/Apps and search for “Loopt” via the search box at the top. Note that although the search result says “Free Trial,” Loopt is free indefinitely, so you don’t have to worry about the trial expiring.
Chris -
Inappropriate?tnx chris for responding on mah problem imma do wat u told me to do i hope i can get it this time
I’m excited
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Inappropriate?I keep getting an "ERROR IN COMMUNICATION" message when trying to download Loopt for my Instinct.
I’m sad
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Ok, please email support@loopt.com and include your mobile number in the message. Also, put Instinct Download in the subject so I can find it.
Chris -
This reply was removed on 10/18/09.
see the change log
