Loading Profile...
YOUR COMPANY IS BOGUS
Because of your lack of telecommunications. And the harrasingly largeamountof text messages I am recieving from your company without the ability TO STOP THEM, I am reporting you to the better business bereau
I’m sad
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
-
Inappropriate?Hi Ben,
As stated on the help section of our website, "You can STOP all messages coming from Loopt users by replying to any such SMS message with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT."
I hope this helps resolve your problem.
The company says
this solves the problem
-
Inappropriate?Hi Ben,
Thank you for the feedback. Loopt offers several ways to stop receiving SMSs, and this information is readily accessible as follows:
The Loopt Help and Support page is easily accessible from our website, www.loopt.com, by clicking on the link, Help: http://www.loopt.com/help. There are a number of ways from this Help page to communicate with Loopt about this question and others.
1. FAQs: the question and answer in #5: “Why am I receiving SMS
messages from Loopt? What are they, and how can I stop them?” gives you the solution, as Nick noted in the previous response to you.
2. Ask a question in the GetSatisfaction text field, as you have done to ask this question.
3. Customer Service email: support@loopt.com is labeled on the page. You can email our customer support team and they will respond within 24 hours.
4. Each ‘friend invite’ SMS from Loopt includes OPT OUT language in the message itself, “Reply STOP to stop Loopt msgs”
I hope this is clear in terms of the various ways users may communicate with Loopt to get questions answered and issues resolved, and that our position on how to solve this particular problem you have experienced, is also clear.
Min, on behalf of the Loopt Customer Service team
EMPLOYEE
EMPLOYEE
