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why isn't my file uploading?

i converted my document from microsoft picture it! to pdf and i'm still not able to download

I’m frustrated

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mjkennedy, Official Rep, replied on July 28, 2009 20:09

Make sure that your PDF file is under 200MB and fits the MagCloud PDF specs: 8.5" x 11", between 4 and 100 pages, and the total page count must be a multiple of 4. If your PDF fits these criteria and you are still unable to upload the file to MagCloud, please submit a support request through our website detailing the problems you are encountering and any error messages you may be receiving.

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