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Poor quality
I bought the vintage messenger bag in Nov 2008, and the fabric has worn holes on all corners, and the inside lining is tearing. I am disapointed in the quality. I thought it would last much longer.
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Inappropriate?Hello, I am sorry that you are having problems with your Manhattan Portage bag. I am pleased to let you know that all Manhattan Portage bags do come with a lifetime warranty against manufacturing defects. It sounds like this may be something that is covered under our warranty policy. Please submit photos of your bag in on a warranty request form on ManhattanPortage.com here:
http://www.manhattanportage.com/catal...
and someone will evaluate your claim.
Warm Regards,
Lauren J. Hoffman
Sales and Marketing
I’m helpful.
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This solves the problem
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Can you give me an update? I submitted the warranty request last weekend.
Thanks
EMPLOYEE
