why does my upload freeze?
I am trying to upload a master and am running into a problem...I get toi a certain point and it just stops...is there a maximum file size? if not, what else could be happening?
a screen shot is attached...

a screen shot is attached...
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?The problem you are experiencing is not related to a file size issue. Our logs show your ISP is timing out your upload connection. This could be due to network congestion with your ISP or possibly your ISP blocking large file uploads (which I doubt is the issue in your case - no ISP should have an issue with a 342mb upload). My suggestion would be to use the Master Credit option instead of the uploader to add you master if the problem persists. Also if you retry the upload, keep in mind that the uploader will pause for moments as it is buffering your upload throughout the process. --But the buffer pauses are minimal and at the most just a few seconds every now and then.
Loading Profile...



EMPLOYEE