MediaShout V4 crashes on MPEG-1 auto-advance
So, two weeks ago, I installed K-Lite Codec Pack as advised to help with DVD playback issues. (Meaning, they weren't playing at all.) Helped with DVDs. Turned out though, when you tried to play an MPEG-1 files, it would crash MediaShout. No big deal, just turn off K-Lite's MPEG-1 decoding. Problem solved.
Until today. Today, whenever we would set an MPEG-1 file to transition at the end of FG automatically into another MPEG-1 file, MS4 would crash. Without fail. So in the frantic minutes before service, I uninstalled K-Lite. Restarted MediaShout, played through a song, then it crashed. The problem doesn't occur when you hit the space bar to advance, only when MS4 auto-advances.
This isn't usually a huge deal, but we use auto-advances for introductory music and such. It's a pain to have to manually advance them in the rush before service time. Any suggestions?
Also, FYI, running Vista SP1 and MS4.
Until today. Today, whenever we would set an MPEG-1 file to transition at the end of FG automatically into another MPEG-1 file, MS4 would crash. Without fail. So in the frantic minutes before service, I uninstalled K-Lite. Restarted MediaShout, played through a song, then it crashed. The problem doesn't occur when you hit the space bar to advance, only when MS4 auto-advances.
This isn't usually a huge deal, but we use auto-advances for introductory music and such. It's a pain to have to manually advance them in the rush before service time. Any suggestions?
Also, FYI, running Vista SP1 and MS4.
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Inappropriate?Hi, Evan.
I apologize for the late response. I tested in my Vista machine and cannot recreate this issue. I would check your video drivers, Windows, and MediaShout and make sure all it updated. And, make sure Windows Media Player is updated as well.
Have you reinstalled MediaShout in this troubleshooting process yet? If not, then if you decide to go to support.mediashout.com and get that version.
Thanks.
Brad
Tech Support
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