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Grid doesn't support 2nd SSL certificate and no easy upgrade
I currently have two Zen Cart sites on MediaTemple's Grid Service.
I unknowingly installed a 2nd SSL certificate which wiped out my 1st SSL certificate. There was no warning that this a 2nd cert is not supported and it would wipe out my 1st one.
On top of that the plan only supports SSL plan. Yes while the sales page now clearly states that I don't remember seeing this when I first signed up.
So now I have to now figure out a way to have a 2nd cert.
I can upgrade to the virtual dedicated or go host this 2nd cart somewhere else. The tech person was helpful but not very sympathetic.
I can't believe there's no extra fee (for example $10 per a month) for a 2nd SSL cert. Short of the headache that I have to go move the site elsewhere.
I've been in hardware/software IT since 1991 so I know there's always some work around or even a good solution but companies or employees just don't want to do it.
I unknowingly installed a 2nd SSL certificate which wiped out my 1st SSL certificate. There was no warning that this a 2nd cert is not supported and it would wipe out my 1st one.
On top of that the plan only supports SSL plan. Yes while the sales page now clearly states that I don't remember seeing this when I first signed up.
So now I have to now figure out a way to have a 2nd cert.
I can upgrade to the virtual dedicated or go host this 2nd cart somewhere else. The tech person was helpful but not very sympathetic.
I can't believe there's no extra fee (for example $10 per a month) for a 2nd SSL cert. Short of the headache that I have to go move the site elsewhere.
I've been in hardware/software IT since 1991 so I know there's always some work around or even a good solution but companies or employees just don't want to do it.
I’m frustrated
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Inappropriate?Unfortunately, at this time, you cannot install more than 1 SSL per (gs) Grid Service due to the way that the system is architected and the requirement of an exclusive IP per SSL certificate. We do apologize for this limitation. However, I can offer you a second (gs) Grid Service at a discounted price if this is something that may work for you.
Please give me a call at 310-841-5535 and I will be more than happy to arrange this for you.
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this answers the question
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Inappropriate?Andrew, thanks for the great service and resolution. Your tech support guy TJ was great and very helpful.
Thanks for coming up with a very reasonable solution.
I’m happy
EMPLOYEE
