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MediaTemple makes claims that aren't reality.
Poor database access speeds, poor customer service. Don't sign up for an account with this outfit. Just do a search on Google for "MediaTemple slow" and you'll get over 100,000 results from people who have been so frustrated and so poorly under serviced by this company that they felt it necessary to share their story too. Terrible.
I’m disgusted
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?While I agree with you that one of our products (the (gs) Grid-Service) has definitely had it's fair share of issues, I'd like to clarify that this is not reflective of our entire product offering. We are absolutely working on improving the stability and performance of the (gs) product, but I think it's important to communicate clearly that you're speaking to the (gs) and not to all (mt) Media Temple hosting products. We definitely understand the frustration you and any of our other (gs) customers feel and we want to improve on that. It's not acceptable to us for there to be latency or downtime on an otherwise spectacular hosting product. We communicate as much as we can to our customers, so they know we're taking care of things.
Additionally, our Customer Service may not be perfect, but we do our best to take care of our customers. We are also always here to listen. As you can see, we avidly monitor and use this website as a tool to see what our customers are saying and feeling. We make sure to provide responses when we can. If you have a specific complaint or concern regarding a bad customer service experience we encourage you to visit http://mediatemple.net/company/contac... to let us know how we fell short. This feedback is actually very valuable to us as it gives us insight into how we can make things better for the future.
I’m in complete agreeance!
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Inappropriate?I used Mediatemple for over a year and never had a single problem. My company also hosts their website with Mediatemple and it has been nothing but reliable. The few times I have had to call Mediatemples support, they've always been very supportive and helpful.
I am of course speaking of their (dv) hosting. I have no experience with the grid service package so I can't speak for everyone.
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Inappropriate?You get what you pay for.
Shared hosting plans are poor when it comes to supporting a website with any significant amount of traffic. The $50 a month for a starter DV account is a great investment and incredible price compared to most other virtual server accounts on the internet which tend to be at least $100 a month.
I use my GS account for development (testing) and very low traffic sites with no issues. Any higher traffic sites or a site that may get high traffic someday needs a DV account.
I’m happy
EMPLOYEE
