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'Connection Failed' in sidebar.
I have a connection failed in my sidebar. What's going on? It asks 'Please try again.' But does not connect. Any answers? I'm browsing with Firefox 2.0.0.14 with a proxy connection.
I’m Sad
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Inappropriate?Hey GantZ,
Thanks for taking the time to write. A couple of us have had this same problem this morning. With the change to the new product yesterday we've had a minor bug here and there.
Are you able to log in to the Me.dium website? http://me.dium.com
Knowing this may help solve the problem you're having.
Thanks again Gant.
Brent
I’m hopeful we can get you back up and running
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Inappropriate?Hi Noxion,
Sorry to hear about the problem you're having with the sidebar. Can I ask a couple questions to help us pinpoint the problem?
1. What browser do you use?
2. Have you recently upgraded your version of Me.dium?
If you're running Internet Explorer and haven't upgraded recently a not-so-pretty solution is to uninstall Me.dium, reboot your computer and then reinstall the latest version at http://me.dium.com.
Sorry that's a bit clunky, we have a fix scheduled to get pushed later this week.
Please let me know if that doesn't work.
Thanks for writing.
Brent
I’m ehhh...
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Inappropriate?I have IE7 and i donwloaded medium from your the me.dium website yesterday (it is the newest version)
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Inappropriate?Hey Noxion,
We pushed a new version last night. Do you mind downloading the latest version from our site? Just go to http://me.dium.com and give it another whirl. We think we've found the bug that caused this and squashed him yesterday. Downloading again should cure it.
Thanks for being patient with us.
Brent
I’m hopeful
