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IE and FIREFOX PROBLEMS!! + Functionality feedback

Okay, I am very picky about my electronics as 90% of the USA is. I have windows vista with both internet explorer and firefox and I have problems using either. Lets start with firefox, the box that is used to send a message with conflicts with verisoft security software for fingerprinting and wants to change your username to the message being sent. With internet explorer I get this message here after about 5 minutes...

2007-11-26 21:09:32.008 UTC 4804 2860 Me.dium IE Add-on (iexplore.exe)
2.0.0.5425 EXCEPTION: Caught exception: .\MessageHookManager.cpp:209:
CAtlException: hresult == 0x8000FFFF
41DA906 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+2A906 <symbol>
<source>
41E4CE1 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+34CE1 <symbol>
<source>
41E4FE7 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+34FE7 <symbol>
<source>
41E03E2 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+303E2 <symbol>
<source>
41E0406 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+30406 <symbol>
<source>
75F510EC C:\Windows\system32\ole32.dll+410EC <symbol> <source>
75F4C189 C:\Windows\system32\ole32.dll+3C189 <symbol> <source>
75F4C13D C:\Windows\system32\ole32.dll+3C13D <symbol> <source>
75F4C176 C:\Windows\system32\ole32.dll+3C176 <symbol> <source>
76176D7E C:\Windows\system32\RPCRT4.dll+36D7E <symbol> <source>
761F03A2 C:\Windows\system32\RPCRT4.dll+B03A2 <symbol> <source>
761F209A C:\Windows\system32\RPCRT4.dll+B209A <symbol> <source>
760392A0 C:\Windows\system32\ole32.dll+1292A0 <symbol> <source>
7603923A C:\Windows\system32\ole32.dll+12923A <symbol> <source>
75F625C2 C:\Windows\system32\ole32.dll+525C2 <symbol> <source>
75F624D3 C:\Windows\system32\ole32.dll+524D3 <symbol> <source>
75F63403 C:\Windows\system32\ole32.dll+53403 <symbol> <source>
76039162 C:\Windows\system32\ole32.dll+129162 <symbol> <source>
76038FDF C:\Windows\system32\ole32.dll+128FDF <symbol> <source>
76039696 C:\Windows\system32\ole32.dll+129696 <symbol> <source>
75F632D9 C:\Windows\system32\ole32.dll+532D9 <symbol> <source>
75F6339E C:\Windows\system32\ole32.dll+5339E <symbol> <source>
75E71A10 C:\Windows\system32\USER32.dll+21A10 <symbol> <source>
75E71AE8 C:\Windows\system32\USER32.dll+21AE8 <symbol> <source>
75E72A47 C:\Windows\system32\USER32.dll+22A47 <symbol> <source>
75E72A98 C:\Windows\system32\USER32.dll+22A98 <symbol> <source>
41E06F8 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+306F8 <symbol>
<source>
41E972D C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+3972D <symbol>
<source>
41E97D2 C:\Program Files\Me.dium\Me.dium IE
Add-on\MediumIEAddOn.dll+397D2 <symbol>
<source>
775BA9BD C:\Windows\system32\ntdll.dll+3A9BD <symbol> <source>
(.\TopLevelWindow.cpp:366)

P.S.
1 add the ability to adjust the text box itself to your customer's liking.

2 make the scroll bar to scroll thru messages easyer to see.

3 make it so you can scroll thru your friends the same way you would be scrolling thru the blogs</source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol></source></symbol>
 
sad I’m frustrated
Inappropriate?
2 people have this problem

  • dean
    Inappropriate?
    dean replied on November 27, 2007 02:01
    Hi, thanks for reporting these issues and for your suggestions.

    Let's start with the verisoft issue - can you please provide some details on which software package & version your using of theirs? We haven't heard of anyone else having this problem, but we'll see if we can replicate it in our lab in order to find a resolution.

    Thanks for sending that IE error message over to us. Our engineers have it resolved in an upcoming maintenance release (may be out this evening depending on how our final testing push goes).

    We have plans to allow users to re-size the Me.dium window. Our initial offering has it using the standard 200 pixel width of the browser sidebar.

    We made the scroll-bar autohide itself as a means to save to space in the UI. I get pretty frustrated with it too, and our product team is always reviewing the feedback we get.

    I'm not exactly sure what you mean by having the scrolling work the same between the friends and the blogs. Can you please give me some more details here?

    Thanks again for your feedback. It really helps us to improve the product and prioritize our work.
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