Real Estate management by headless staff

I had a property under their management, and their staff have never provided timely services, they never provided updates to me for the progress to the leasing of my property, and always leave everything to the very last minute.

This is not the company you want to deal with, as they are unprofessional, unresponsive and never answer their phone calls. Their internal accounting is a mess, which makes it very difficult for me to track the payments made into my account, as the deposit details keeps changing. When the exclusive leasing management period comes to an end, I was given less than a week to decide to continue on or not. Keeping in mind the previous arrangement is for 12 month, this kind of notice period is woeful.

Even though part of their service covers selling and leasing of properties, they heavily rely on partnership with other real estate companies to leverage their services, as they do not have that expertise internally. And the communications between such partnerships are handled poorly.