Recently active topics in Microsoft Corporation

I keep getting an auto update from Microsoft Update its a Driver for my cd/dvd rw drive that disables it. It turns it in to a plain old cd player. It will not play rip, burn dvd's any more and it will not rip or burn cd's it will only play cd's after this update.

I went to Microsoft's email support and told them what has happened, and they sent me an email asking for more information, but I can't send them anything to the return email they gave me. It keeps getting bounced back saying the email address is not a valid email address or my email address has been blocked by the email account holder.

So I went to HP support and they had me remove some filters. That got everything working again, but then I got another auto update from Microsoft and it disabled it again. this has happened three times. HP Support says there are no more filters that I can safely remove.
HP says that I need to get a hold of somebody from Microsoft that I can communicate with.

November 06, 2008 15:34:14 Eastern Time
I also need to add to this: there are two other updates I'm getting that makes my computer to slow way down or stop responding all together and makes IE 6, 7, and 8 stop working period. I was told by HP to reformat my computer's hard drive back to factory settings with out internet connection then turn off the auto updates but for me to be careful of the sites i go to. and to some how get in contact with Microsoft, that this is a Microsoft Problem.
I have not been anywhere on the internet except for here, Microsoft, and HP support, and Google Mail and Microsoft mail
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Hp Support has been great with helping me as much as they have with this problem that is not even fault with their product They have a free 24-7 chat tech support. Microsoft should have a free 24-7 chat tech support too.

If anyone can help me out with this problem or knows of an email address for Microsoft that doesn't start with a V-30 or a phone number with free tech support I would greatly appreciate it.

Thank You, Mark

The Red Ring of Death, another one of Microsoft's many invaluable contribution to society. I will miss you Halo, hello PS3.

My Xbox 360 won't turn on when I push the guide button if the controller is plugged into the play n charge cable that's connected to the HD DVD drive (since I thought it was a simple USB charger like the PS3 uses that doesn't actually make a connection). If you unplug the cable, it doesn't start to work correctly, so you have to pop the battery out and back to get it to let you re-start the process.

I have a xbox 360. It won't work on xbox live since microsoft banned it. I have not modified it in anywhay. Tech support claims that there is nothing they can do about it

In a nutshell - I recently purchased an Xbox 360. I've had an original Xbox with Live for years, though I had not used it for a while. It seems that the Windows Live ID associated with my paid Xbox Live gamertag somehow expired. Now my gamertag is stuck in limbo associated with a dead Live ID, so it cannot be recovered to the Xbox 360. All that needs to be done is to have my gamertag (Pheran) associated with a valid Live ID.

I've been working with customer support on this (original phone case #1083484802, plus another case was created as a result of email #1083567809), but it seems to be going nowhere fast. I opened this case several days ago and when I called again yesterday all I got was "call us back in 72 hours if you don't hear anything." Friday is the GoW2 release, if I still can't use Live then (after a full week of fighting this) I'm just going to throw in the towel and return the whole system. Thanks for your consideration.

How can I stomach being treated like an idiot? Like a worthless customer? I've had nothing, NOTHING but problems trying to get my Xbox 360 issues resolved. It started, back almost a year ago, with some minor problems, I had to get a new cable, fine. It took until March for me to get the cable that I requested in earl January.

Then my 360 RROD'd and I thought it was great, I called and spoke to someone fantastic. Guess what? That was the last of the good support. I spent hours on end trying to get an update to what was happening with my console. Then finally after all was said and done, 3 weeks later, I get my 360 back - my thanks? A 1 month gold extension card and, this is the kicker, my old extended warranty I purchased getting throw out in the garbage!

It doesn't exist, at all! It's gone. Missing. I've called at least 5 times, and spoken to no less than 15 people, all who promise everything, that my call will be escalated, nothing. It's been since early November that I've been trying to get this resolved and here I sit, NOT HAVING THIS RESOLVED.

I have a great deal of information documented, I have enough reference numbers to kill a chicken, and I'm ready to take my 360 back to Redmond, Washington and stomp on out outside of the Microsoft HQ.

I've never been treated so poorly, and with such utter disrespect! I've had people laugh at me on the phone, obviously make fun of me and my frustration. These are supervisors, they tell me that I just have to wait. That someone will get to me. That even though "Fernando" promised I'd get a call back within 24 hours, that I'll just have to wait, and they don't know when, and that they are part of the "escalation team".

No one can help, no one can do anything and I'm fed up!

I would love to get this resolved, to finally get this taken care of once and for all. I cannot imagine that's too much to ask.

Hello , I have a the old xbox and my power cord has like a GFI on it and everytime I start up the xbox the GFI pops ...................... and this is the one Microsoft send me for the one that came with the xbox so can you help ............. oh and it pops everytime time I reset the GFI cord....

When attempting to install the latest version of Java (JRE 1.6u10), I get a "error 1606 Could not access network location %systemdrive%\Documents and Settings\All Users" notice.

Without going into ridiculously long detail, I've followed MS's advice on reg settings/values/content (Shell Folders and User Shell Folders in HKCU and HKLM), did Repair Permissions with Dial-a-Fix and even went so far as to do a repair installation of Windows, all with no success.

Help, please!

Hello , I have a the old xbox and my power cord has like a GFI on it and everytime I start up the xbox the GFI pops ...................... and this is the one Microsoft send me for the one that came with the xbox so can you help ............. oh and it pops everytime time I reset the GFI cord....

The crashing started three days ago, but first it was just hanging up for around 10 to 30 seconds. I got Internet Explorer 7 in one of the auto up dates.So I went to add/ remove programs and removed it. then i got another auto update with Internet Explorer 7 so i let it install it, but it crashes as soon as i open it. is there anyway to totally remove it then get a fresh copy and install it my self. besides getting it from the auto update?