Recently active topics in Microsoft Corporation tagged with help

I keep getting an auto update from Microsoft Update its a Driver for my cd/dvd rw drive that disables it. It turns it in to a plain old cd player. It will not play rip, burn dvd's any more and it will not rip or burn cd's it will only play cd's after this update.

I went to Microsoft's email support and told them what has happened, and they sent me an email asking for more information, but I can't send them anything to the return email they gave me. It keeps getting bounced back saying the email address is not a valid email address or my email address has been blocked by the email account holder.

So I went to HP support and they had me remove some filters. That got everything working again, but then I got another auto update from Microsoft and it disabled it again. this has happened three times. HP Support says there are no more filters that I can safely remove.
HP says that I need to get a hold of somebody from Microsoft that I can communicate with.

November 06, 2008 15:34:14 Eastern Time
I also need to add to this: there are two other updates I'm getting that makes my computer to slow way down or stop responding all together and makes IE 6, 7, and 8 stop working period. I was told by HP to reformat my computer's hard drive back to factory settings with out internet connection then turn off the auto updates but for me to be careful of the sites i go to. and to some how get in contact with Microsoft, that this is a Microsoft Problem.
I have not been anywhere on the internet except for here, Microsoft, and HP support, and Google Mail and Microsoft mail
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Hp Support has been great with helping me as much as they have with this problem that is not even fault with their product They have a free 24-7 chat tech support. Microsoft should have a free 24-7 chat tech support too.

If anyone can help me out with this problem or knows of an email address for Microsoft that doesn't start with a V-30 or a phone number with free tech support I would greatly appreciate it.

Thank You, Mark

I have a xbox 360. It won't work on xbox live since microsoft banned it. I have not modified it in anywhay. Tech support claims that there is nothing they can do about it

How can I stomach being treated like an idiot? Like a worthless customer? I've had nothing, NOTHING but problems trying to get my Xbox 360 issues resolved. It started, back almost a year ago, with some minor problems, I had to get a new cable, fine. It took until March for me to get the cable that I requested in earl January.

Then my 360 RROD'd and I thought it was great, I called and spoke to someone fantastic. Guess what? That was the last of the good support. I spent hours on end trying to get an update to what was happening with my console. Then finally after all was said and done, 3 weeks later, I get my 360 back - my thanks? A 1 month gold extension card and, this is the kicker, my old extended warranty I purchased getting throw out in the garbage!

It doesn't exist, at all! It's gone. Missing. I've called at least 5 times, and spoken to no less than 15 people, all who promise everything, that my call will be escalated, nothing. It's been since early November that I've been trying to get this resolved and here I sit, NOT HAVING THIS RESOLVED.

I have a great deal of information documented, I have enough reference numbers to kill a chicken, and I'm ready to take my 360 back to Redmond, Washington and stomp on out outside of the Microsoft HQ.

I've never been treated so poorly, and with such utter disrespect! I've had people laugh at me on the phone, obviously make fun of me and my frustration. These are supervisors, they tell me that I just have to wait. That someone will get to me. That even though "Fernando" promised I'd get a call back within 24 hours, that I'll just have to wait, and they don't know when, and that they are part of the "escalation team".

No one can help, no one can do anything and I'm fed up!

I would love to get this resolved, to finally get this taken care of once and for all. I cannot imagine that's too much to ask.

Hello Microsoft: I am running Vista Ultimate Home edition and on 64 bit PC. I receive the same error message when attempting to install Vista SP1. The code is 800F801F.

I have been to many forums and read the threads and so far downloaded and installed KB932494 and am beginning to install the following..KB947821.

Any of your suggestions at this time would be helpful and I will update this very soon with my resulting attempt tonite at updating Vista SP1 on my computer.

wesley
aka
djchoppercat