Recently active topics in Microsoft Corporation tagged with xbox 360

The Red Ring of Death, another one of Microsoft's many invaluable contribution to society. I will miss you Halo, hello PS3.

My Xbox 360 won't turn on when I push the guide button if the controller is plugged into the play n charge cable that's connected to the HD DVD drive (since I thought it was a simple USB charger like the PS3 uses that doesn't actually make a connection). If you unplug the cable, it doesn't start to work correctly, so you have to pop the battery out and back to get it to let you re-start the process.

I have a xbox 360. It won't work on xbox live since microsoft banned it. I have not modified it in anywhay. Tech support claims that there is nothing they can do about it

So I just got a new XBox 360 Elite (January 2008). I'd heard about the possibility of XBox 360's ruining game discs, but thought that it must be the older ones.....until it happened to me. I keep my XBox on the carpeted floor between my chair and the TV. The XBox 360 is hooked up to the front of the TV using 'standard' audio and an S-Video cable. I don't make a habit of moving it, but I had some friends over and they were using it to play Rock Band. One of them moved the console while it was running. They didn't throw it accros the room or do anything drastic. They moved it slowly and resonably carefully. They just turned it from the upright position to a laid-down position and moved it a few feet to make room for the Rock Band drum set. In doing so, the XBox 360 instantly destroyed the disc. Left a huge perfectly circular deep scratch in the disc and made it unplayable. $60 down the drain.

OK, stay with me for a second here. Take ANY other device in your home that plays CD's or DVD's. While running, turn the device on it's side. What happens? That's right, nothing! I tried it with my PS2, my original XBox, my DreamCast, and my two DVD players. Not a scratch to be found. Not to mention I have CD changers in both cars that get 'moved' every day. The only player I've ever seen ruin a disc is a GAME CONSOLE sold to both adults and kids alike. Any of you have kids or teenagers? They move things! So do adults. Now I'm scared to death to put any expensive game into my XBox 360 for fear that any movement will start costing me a fortune.

I read some articles that during the design phase of the XBox 360, Microsoft spent tons of time and money designing the physical console itself. They needed it to be appealing visually to a very wide market. Visually, the XBox looks fine - much better than the oversized original XBox. But how is it possible to overlook something as blatantly obvious as "hey, if you turn the thing on it's side with a disc in it, the disc becomes insta-destroyed. Oh, and by the way, we hope lots of parents buy this for their kids and teenagers." ?

This isn't some obscure little problem that can only affect a small population of XBox gamers under certain 'rare' conditions. This is a HUGE problem that ought to delight both Sony and Nintendo.

Anyone think Microsoft will ever fix this? There are a number of home-made fixes out on the web that appear to work. It's AMAZING that a company as large and powerful as Microsoft can spend MILLIONS developing a new product line and overlook something that basic. It would be like Mercedes developing a new car that stalls when you make a left turn.

Thoughts? Anyone.

I started my xbox up tonight and for the first time ever it started producing the familiar (only because I've heard it before on a friend's xbox) loud grinding noise. It stopped during the game, but just recently revved up again and sounded much worse. I'm worried that I'd have to send it in (I bought the extended warranty), and I don't know how much better it will be, especially since a friend who sent it in got it back and it seemed to be worse. Also, if it ruins the game (The Orange Box), do I get a replacement copy free because it was ruined by the xbox in warranty? I haven't moved it in ages, especially not while running, however it is vertical. The friend who had the similar issue had it horizontal.

I have Halo edition wireless headset for Xbox 360 that I have been trying to replace over the past 2 months. I have spent money to ship it back to Microsoft twice and both times it broke again within a weeks time. My mom spoke to multiple supervisors who said they would send out another headset but weeks later we found out that I never received anything in the mail from them because the order was created as a replacement. I finally spoke to the supervisor's supervisor who realized that the orders placed were incorrectly and needed to make a new separate order so I could receive my headset without needed to mail it in again. Today I received from Microsoft a wired headset. I am not happy as I feel that it should have been a wireless one as they have my records that was originally sent in. My mom tried to speak to the supervisor's supervisor but he declined to get on the phone to hear the issue and the supervisor refused to give out his name. At this point, both my mom and I are extremely frustrated and dissatisfied with the money, and hours spent taking to Microsoft's customer support. I feel that I should have received an equal product, would you not agree?