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Issue / ticket tracking for Microsoft Outlook 2007?
Hi there Microsoft team + GS community!
Today I just have one, not directly product related question:
Is there a help desk / issue tracking / ticket tracking software (= add-on/plugin) for Microsoft Outlook 2007 (Desktop!) out there?
Which one would you recommend me? And why. I need a number system that is included (#1234567) and an integrated rules-system for proper follow-up. The rest is somewhat optional.
Stats: One person to small business = 1 seat for the time & as simple &cheap as possible. ;-)
Content: Non-IT and more outgoing stuff from my side than incoming = follow-up. All via e-mail.
Thanks for you help in advance!
Kind regards.
Today I just have one, not directly product related question:
Is there a help desk / issue tracking / ticket tracking software (= add-on/plugin) for Microsoft Outlook 2007 (Desktop!) out there?
Which one would you recommend me? And why. I need a number system that is included (#1234567) and an integrated rules-system for proper follow-up. The rest is somewhat optional.
Stats: One person to small business = 1 seat for the time & as simple &cheap as possible. ;-)
Content: Non-IT and more outgoing stuff from my side than incoming = follow-up. All via e-mail.
Thanks for you help in advance!
Kind regards.
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