Cha-Ching 2.0 Crashes on Launch
Why is the Cha-ching app routing everyone to the Midnight apps page for more info on the Beta expiration when their is none....there at least. I know your having issues with Apple but the least you could do is put updates on the midnight apps page, thats where Cha-ching is directing people afterall. I for one am happy to wait, if at least I know whats going on (without having to follow link to link to link to get an answer!)
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Inappropriate?Hey!
A little trick, that is pain in the butt, but works :
Change the date in your system to set it on yesterday, and open the program.
I hope there will be a new version soon ;-)
Florian, from France -
Inappropriate?I was creating my budget for 2010 when the computer froze and ChaChing will not start up again. After reading the posts here I am basically just wondering how long before I can view my account data again. I really like the ap and really don't want to start over again but need to have something.
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Inappropriate?I'm also waiting on Midnight Apps to release a non-expired version of the beta, I hear good things about Cha ching!
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Inappropriate?Florians suggestion above worked perfectly for me. Although I don't want to have to change my system clock every time (or permanently) at least cha-ching is operational. I suppose I can do this until a new beta is available! Thanks Florian!
1 person says
this solves the problem
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Inappropriate?I've read the blog post on midnightapps.com, and although I can sympathize with the burdens of the app rejection and hard drive failure, I can't believe you guys, as software developer, don't have a second backup or a proper versioning system in place. This seems to me like the basic steps any professional developer would take. Time Machine only, seriously?
All this situation could have affect us less if there was no expiration date on the beta. Unfortunately, after two years of beta, it's not the first time that we've been bite by this limitation. Now that both the desktop and the touch versions of the app are interdependent for features and the always likely delay due to an App Store rejection, wouldn't it be time to make your and our life easier and just drop this annoying limitation?
I’m disappointed
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Inappropriate?Changing my computer date did make the application work. I am not sure why the computer froze but I find no issues from this. Hopefully we will see something soon so I can have the correct date on my computer. Many of my other applications require a correct date setting.
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Inappropriate?Thanks for your patience. The latest update is available here:
http://bit.ly/ef6GY
Lots of new features and enhancements in this version. You will be able to sync with the iPhone again as soon as Apple approves Cha-Ching touch 1.6.
We are working on a new blog post for tomorrow outlining some of the new things.
Speaking of budgeting... There are lots of changes coming (many have been implemented in this beta release but more is still to come.
If you have any feedback regarding what you would like to see with regards to budgeting in Cha-Ching please let us know :) -
Inappropriate?Glad to see there is an update that works. How about giving us a link that works also.
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Inappropriate?Try http://www.midnightapps.com/chaching/get
Even so, the new version doesn't launch for me. It just immediately quits with a prompt to submit a report to Apple. Tried deleting the App Data and re-downloading, with no success.
Not impressed.
I’m frustrated
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Same problem here. I wish I would not have loaded the new update. At least I could change the date and load it before. Now I can't even open the file. -
Same for me -
Inappropriate?Great now I can't access this at all even with a date change. Is there a way to reverse the download??
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Inappropriate?Can you email us at support@midnightapps.com so that we can assist you further? What happens when you try and launch the latest beta?
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the latest beta is what we're talking about here. we all d'loaded it, and now it won't launch. -
Inappropriate?same problem as shinsengumi and cindy... here we go again. this is starting to get ridiculous.
I’m eternally frustrated
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Inappropriate?we can't fix the issue if we can't reproduce it. Can you please email the crash report to support@midnightapps.com?
We won't know what is making the app crash (its obviously not happening here or we would have fixed it) until we can see what causes the issue.
As soon as we can track down what is going wrong we will post an update.
I don't know what else to say. -
Inappropriate?If you download and use Cha-Ching Desktop 2.0, you are a beta tester. Unfortunately, crashes and inexplicable things come with the territory.
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Inappropriate?I have received three crash reports and have begun to investigate this issue. I have been working straight for the past 20 hours though so I probably won't have an answer until the morning. Sorry for the trouble :(
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Hey Juan, take a rest. I think everyone will understand what you went through in the last day and wait a little... -
I agree take a break. It is much harder to concentrate on a fix when you are tired. A fresh look tomorrow will help. That said if you are like me you won't be able to sleep till you figure it out. LOL -
Inappropriate?I just sent the crash report. I guess I can post it here too?
---- Below----
Process: Cha-Ching [1069]
Path: /Applications/Cha-Ching.app/Contents/MacOS/Cha-Ching
Identifier: com.midnightapps.ChaChingApp2
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [89]
Interval Since Last Report: 673270 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 15
Date/Time: 2009-09-30 00:22:25.360 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: D2788144-5A47-4169-8380-19F1FF2129AE
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcrypto.0.9.8.dylib
Referenced from: /Applications/Cha-Ching.app/Contents/MacOS/Cha-Ching
Reason: image not found
I’m hopeful
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Inappropriate?So far all 4 reports submitted are from users running Leopard. Any snow leopard users seeing this crash?
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I am NOT a Snow user yet still get the crash -
Inappropriate?Hi,
Mac Book Pro (Snow Leopard) - work;
iMac (Leopard) - doesn't work -
Inappropriate?Tried to startup the latest beta Juan posted some 8 hours ago, but crashed as soon as i started it. Attached the screen i get when the application crashes.
This reply was created from a merged topic originally titled
Crash on launch - library not found. -
Inappropriate?Working on the leopard crash and missing categories. These two issues are my top priority right now.
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Inappropriate?iMac Snow Leopard - Running
However the Untagged section causes my version to freeze and do a force quit. Also there is a Not Specified item in the scheduler which cannot be deleted. If you select this "Not Specified" item, a little blue arrow with a purple triangle and exclamation point show up in the bottom of the screen.
I’m more hopeful today than I was yesterday
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Inappropriate?It works fine so far in Snow leopard on Macbook. I cant sync though. Its telling me to instal the latest app on Iphone. isnt 1.5 the latest iphone app? havent encountered any other issues yet but I wanted to be able to sync before anything else...
I’m undecided
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Cha-Ching 2.0 now requires Cha-Ching touch 1.6 which apple has been slow to approve. It should be approved soon though. Once Apple approves the update you will be able to sync again as normal.
Sorry for the inconvenience. -
Inappropriate?Addition to above post. I have the latest iphone app, cha-ching isnt recognising it. anyone else having this issue with the new beta? I will also email cha-ching support.
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Inappropriate?Cha-Ching 2.0 Requires Cha-Ching touch 1.6 which is not yet available in the App Store. We submitted over a month ago but we are still waiting for Apple to approve the application.
You won't be able to sync until Apple approves Cha-Ching touch 1.6 -
Have you gotten any rest Jaun? I know I've been vocal with my criticism of your recent practices, but I do realize there are human(s) working behind the scenes. Your well-being, along with anyone you are working with, is certainly more important than a piece of software. -
Inappropriate?Juan, thanks for the update. It must be really frustrating for you guys to rely on Apple like that. Cha-ching is safely tucked away on my mac and iphone until issue are resolved, until then I ill be using an online version of something similar. Its such a fantastic app on both platforms, when Apple has allowed 1.6 so both can play happy together I will be back!
I’m amused
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Inappropriate?Here's my report
Process: Cha-Ching [409]
Path: /Applications/Cha-Ching.app/Contents/MacOS/Cha-Ching
Identifier: com.midnightapps.ChaChingApp2
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [137]
Interval Since Last Report: 778 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2009-10-04 22:55:13.030 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 94DE6679-402D-4751-A124-0F3D1EBA564F
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcrypto.0.9.8.dylib
Referenced from: /Applications/Cha-Ching.app/Contents/MacOS/Cha-Ching
Reason: image not found
I’m anxious
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Inappropriate?We don't need any more reports at this time :) We have figured out what the issues are and are working on getting everything fixed up all spiffy and new :)
I’m happy
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Inappropriate?Okay this issue has been resolved. New update is now available here:
http://midnightapps.cachefly.net/chac...
I’m happy
1 person says
this solves the problem
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Inappropriate?Hello, Cha-Ching (build 408) now works perfectly in Mac OS 10.5.8. But now is not working Backup to. Mac. Thanks for your help.
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Inappropriate?I am missing the links to actually go to the bank and download my acct info. Access of my accounts are now under the all accounts rather than the sidebar. Am I just missing something or is this gone for now.
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Inappropriate?I am still having the crash issue. Cha-Ching is not loading. Does anybody know how to solve this. Pleas help!!! I downloaded the latest build. Now what?!!
I’m frustrated
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Inappropriate?Hi Rick,
Are you sure you have the latest build?
A direct link is available here:
http://midnightapps.cachefly.net/chac...
The crash issue should definitely be resolved. Can you email any crash reports generated to support@midnightapps.com?
Thanks
I’m happy
1 person says
this solves the problem
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