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Why won't milkandcookies acknowledge my existence?
I've been trying to set up a milkandcookies account for the past 2 days. I've given them my email and set up a password and it says that I'm all finished. But then it won't let me log in! And when I click on the "i forgot my password" link, it says that my username isn't even a valid username. So how can I log in?
I’m extremely frustrated
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The company marked this problem solved.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?For security reasons, when you sign up for a MilkandCookies account, it sends you an email which includes a link whose purpose is to confirm your email address. If you click on that link (or copy and paste it into your browser), it will go to a MilkandCookies page which will indicate that your email account was confirmed.
A reminder email is sent after a couple of days if we did not get confirmation. After a couple more days, all information from unconfirmed account requests are removed from our database.
The confirmation page also indicates that a randomly generated password was sent to you at the same email address in a final email.
With rare exception, usually initiated by users, these have been the only emails ever sent from MilkandCookies to users.
If you are not getting email from MilkandCookies when you expect to, please check your spam folders. To be sure that MilkandCookies is not erroneously marked as spam, add milkandcookies.com as to your emails approval list.
Refer to your email client's documentation for more information.
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The company says
this solves the problem
EMPLOYEE
