Mint lies about "Last updated" time
Mint is lying to me about the "Last updated" time. I logged in today and it shows "Last updated 2 hours ago" on all my accounts, but I noticed at least two of them (PayPal and Chase) were outdated. When I clicked the button and forced those accounts to update, the balances changed and new transactions appeared. Maybe Mint tried to automatically update them 2 hours ago, but since it didn't succeed, it doesn't count...
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Inappropriate?Hi Nick,
There's a known problem with Chase because of a site upgrade by Chase a few weeks ago (check the forums at http://forums.mint.com).
I've had a few intermittent reports about information not downloading to accounts recently & we're investigating.
Note: Transactions download at night on our system. -
Inappropriate?I know the Chase transactions don't update, but the balance does -- at least when I do a manual update. Also, the same thing happened to my PayPal account. My Chase card showed that I owed $82 and that it was updated 2 hours ago. I knew that was at least a day old, so I clicked the update button, and lo, it changed to show the correct balance of owing $123.
My PayPal balance also updated accordingly. It shows "updated 2 hours ago" and a balance of $0. I clicked to force a manual update and then it showed the correct balance of $5.
I'm just saying that those transactions didn't happen in the past two hours. If Mint really updated my accounts "2 hours ago" like it said, none of the balances would have changed when I manually clicked and forced an update... -
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