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Sharebuilder account always reports "Temporarily Issue"
I have a Sharebuilder account linked into Mint.com, which I set up over a year ago. Previously, the account worked find and without issue. But recently, the account never connects right, and always reports a "Temporary Issue" on the accounts page.
This issue may be similar to another question I found here, but that topic was closed as the original issue was solved.
The Mint.com overview page will often report some numbers on the stock account I have setup with Sharebuilder. However, the Investments tab won't (this used to be my favorite Mint feature!)
Please let me know if there's any more information I can provide. I would love to see this issue get solved for myself and others. Thanks.
This issue may be similar to another question I found here, but that topic was closed as the original issue was solved.
The Mint.com overview page will often report some numbers on the stock account I have setup with Sharebuilder. However, the Investments tab won't (this used to be my favorite Mint feature!)
Please let me know if there's any more information I can provide. I would love to see this issue get solved for myself and others. Thanks.
I’m dissapointed, but hopeful
3
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi Scott,
Please email me at smann@mint.com with the email address you use for Mint.com and I will take a look. Thanks for letting us know.
1 person says
this solves the problem
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Inappropriate?Thanks Stephen, I just sent my email address as requested. -
Inappropriate?Hi Scott,
Your Sharebuilder.com Investment account seems to be updating correctly, according to our database. We show "Site Not Available" error codes for all of the times that you saw the temporary issue connecting, meaning the sharebuilder site was not available to us for an unknown reason at the time of your refresh attempt. Please post back if/when you get the issue again.
I’m confident
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Inappropriate?Hi Stephen,
Thanks for checking back. After I emailed you my account information, things started working again, and it's been just fine since. I will consider it case-closed for me. If you changed something to get it fixed, I hope it can be applied for others as well.
I’m thankful
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Inappropriate?I'm getting the "temporary" message as well. I've tried connecting several times and it always fails. I've been able to log into sharebuilder.com myself without issue in the same time period.
I’m frustrated
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