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The same transaction is showing up multiple times.
This is happening in different accounts, such as checking and credit cards. One transaction will be repeated as many as 20(!) times.
The account balances are right, but the spending totals and trends are all out of whack.
The account balances are right, but the spending totals and trends are all out of whack.
2 people have this problem
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solution from the company
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fixed
The company says
this solves the problem
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Inappropriate?Hi,
The general cause of this is a change in transaction status, such as from pending to completed. We should have a fix later this month that reduces these issues (around Oct.22).
2 people say
this solves the problem
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Inappropriate?Note: This issue should get better later this month.
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Inappropriate?Update: The fix for this should be live by the 24th/25th of this month. Sorry for the delay.
1 person says
this solves the problem
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Inappropriate?Hi Erika,
Hmmm...what dates are they from? The fix went in on the 25th of October. -
Inappropriate?Looks like only some September transactions are repeated. Everything in October and November is looking ok.
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Inappropriate?Yes, the situation is generally better.
Note: I did want to advise hitting update right now *might* cause duplicates in some cases. I would recommend against hitting that button for now (transactions download at night automatically) -
Inappropriate?fixed
The company says
this solves the problem
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